Sky.com email settings for Android

On this page you find the Sky.com mail settings for Android. Follow the step-by-step Android guide or use the settings overview with the imap and pop3 server email settings for Sky.com.

Mail settings Sky.com

POP / IMAP	imap
Incoming server	imap.tools.sky.com
Incoming port	993
SSl (security) incoming	ssl
Outgoing server	smtp.tools.sky.com
Outgoing port	465
Requires sign-in	yes

Android guide to setup Sky.com mail

1 Open your Email application from the menu, add a new account and choose 'Other'.

If you do not have an account yet, you can start setting up right away. Otherwise, open 'Settings' in the email app and choose 'Add account'.

2 In the next screen enter your account details and click on 'Login':

Email: your Sky.com email address
Password: your Sky.com email password

3 Choose imap and enter the following details under 'Server incoming mail':

imap server: imap.tools.sky.com
Security type: ssl
Port: 993

4 Your account is now ready to use.

Congratulations, your account is now set up. Open the email app on your smartphone to use your email.

Question and Answer

Have a question regarding your Android email setup or think you can help other Sky.com users out? Please comment below!

I HAVE FOLLOWED ALL INSTRUCTIONS TO THE LETTER. THE STATUS REMAINS CANNOT RECEIVE OR SEND E MAILS THROUGH MY SAMSUNG PHONE. THE ERROR MESSAGE IS NO RESPONSE FROM SERVERSERVER. THE ABILITY TO SEND RECEIVE E MAILS STOPPED ABRUPTLY ON THE 02 FEB 20
4 years ago
IMAP.tools.sky.com not responding.how do I find what the problem is? Thanks
4 years ago
I found a solution. Add the new email account as a Yahoo account. At least it worked for me
4 years ago
Main answer on this thread just worked for me
4 years ago
Cannot sign in to sky email!
4 years ago
This has been plaguing me for weeks so I want to share my solution (after a 40 minute phone call to Sky, who I must admit were very helpful) Log in to your sky.com account on a Web browser, on a mobile is ok (I did this on my Samsung S7 android 8.0.0) Click the menu drop down on top left corner Click on all the following menu headings: Help Sky yahoo emails Fixing issues with yahoo mail Issues accessing yahoo mail Locate the text on page - Problems accessing emails via an email app? Click on the drop down arrow to expand. Click on Blue text hyperlink 'Problems accessing sky.com Mail from your email app' Scroll down and select android or iPhone, then scroll all the way down to the bottom to 'generate password' This is the password that needs to be put in the incoming and outgoing server settings - this solved my problem and I was able to add my account back into my Gmail app. Hope this helps someone!
4 years ago
I love me
4 years ago
I no longer can get my sky emails on my iphone. I have deleted the account and changed the password. But still on emails on my phone. Kept been told passoword isn't correct
4 years ago
Same as everyone else...not one answer from sky...cannot access my emails?
4 years ago
All apps are up to date which according to sky no need therefore for 16 digit password. Do you have to generate 16 dig password for evey device mail is on??
4 years ago