iPhone - BT Connect mail setup

On this page you'll find the BT Connect mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for BT Connect, we offer you a comprehensive guide for setting up your BT Connect email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

Mail settings BT Connect

POP / IMAP imap
Incoming server imap4.btconnect.com
Incoming port 143
SSl (security) incoming none
Outgoing server imap.btconnect.com
Outgoing port 587
SSL (security) outgoing none
Requires sign-in yes

Choose settings1
Scroll down and choose Mail, Contacts and Calendars2
Tap Add account and select Other3
Tap Add Mail Account and enter the following information:4

Name: your name
Email: your BT Connect email-address
Password: your BT Connect email-password
Description: enter "BT Connect"

Choose imap under incoming mail server and enter the following information:5

Hostname: imap4.btconnect.com
Username: email
Password: your email-password

Scroll down and under outgoing mail server, enter the following information:6

Hostname: imap.btconnect.com
Username: email
Password: your email-password

Tap save and in select your emailadress in the next screen. 7
Scroll down and under outgoing mail server choose SMTP.8
Under Main server select imap.btconnect.com and make sure the following information is displayed:9

SSL: none
Serverport: 587

Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:10

SSL: none
Serverport: imap4.btconnect.com

Again, go back to the previous screen. Restart your iPhone to finish the setup!11

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Q&A

Ask something or provide an answer!

Forgot password

Rakesh Dhawan 28-12-2016 18:42

Recover password

Rakesh Dhawan 29-12-2016 01:41

How can I get my emails to appeR immediately on my iPhone 6 please.

Ros Steel 27-07-2016 12:08

I am trying to setup and use the outlook app to access my mail in stead of using the iPhone email in the settings. I get many emails daily and find it too painful deleting the messages from my phone. I discovered the app and feel it. Will be much easier to manage if my emails are all in one place. I have tried to set up the app using the IMAP settings but it will not connect.
If I login to my btconnect account I usually go through the but 365 login on my pic and it works fine.
Please advise if it is possible to use the app rather than the emails being downloaded to my phone.

Karen Flanagan 13-09-2015 13:04

+7

Followed above for iPad, but gets stuck on verifying and goes no further. Have to turn off to get out. Any ideas please.

Maggie 16-02-2015 11:14