BT Internet email settings for iPhone

BT Internet
On this page you find the BT Internet mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for BT Internet.

Mail settings BT Internet

POP / IMAP imap
Incoming server mail.btinternet.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server mail.btinternet.com
Outgoing port 587
Requires sign-in yes

iPhone guide to setup BT Internet mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

3 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

4 Go back to the previous screen and under 'Outgoing server' click on mail.btinternet.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 587

Question and Answer

Have a question regarding your iPhone email setup or think you can help other BT Internet users out? Please comment below!

  • Can't get email working on my iphone 8. Set up the account as advised, but won't connect to server, or tells me id or password are incorrect, have changed password and deleted and added account again, but still doesn't work!!!

    5 years ago
  • My email on my IPad, via BT Mail, has stopped working. I have tried everything but it always says my username or password is incorrect. What canI do?,

    7 years ago
  • Unable to send messages on iphone or ipad using above email. This is my main account email.It has worked for years. Now get error message saying user name or password incorrect. I can send on an alternate bt email address but would like m.j.whitfield@btinternet also to work.

    7 years ago
  • Now have acc no from you but have forgotten password

    7 years ago
  • Now have acc no from you but have forgotten password

    7 years ago
  • Unable to get correct settings for my bt internet email for my iPhone - I have tried the suggestions on the forum already I am using iOS 10 - any know probs with this ? Thanks

    7 years ago
  • I am unable to access my emails on my iPad and iPhone. I had no problems last night but this morning I received a message telling me that the mail server "mail.btinternet.com" is not responding. I have deleted and reloaded the email accounts several times on both devices but to no avail. I am able the read my emails via BT Yahoo and Outlook. I would value your advice. Regards, Patrick Laycock

    7 years ago
  • No sure if anybody else has noticed this but I think I have discovered a serious security breach in BT email services when used with email email apps such as Ipad email etc:. Example test case:. >BT email and Ipad email app password set to 12345 >Emails received and sent correctly as expected >Changed BT email password at the email server end via BT web mail to 67890 >Still can received new emails on my Ipad email App even though the password is now incorrectly set to 12345 I have discovered this as I lost my Ipad a month ago and I have noticed that someone is still reading my emails even though I have changed my BT primary account email password several times since. I have spoken to BT tech support but they seem to be clueless. Any suggestions?

    7 years ago
  • I would like this email set up on this phone

    7 years ago
  • Rustybud58

    7 years ago