iPhone - NTL World mail setup

On this page you'll find the NTL World mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for NTL World, we offer you a comprehensive guide for setting up your NTL World email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

Mail settings NTL World

POP / IMAP imap
Incoming server imap.ntlworld.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.virginmedia.com
Outgoing port 465
SSL (security) outgoing ssl
Requires sign-in yes

Choose settings1
Scroll down and choose Mail, Contacts and Calendars2
Tap Add account and select Other3
Tap Add Mail Account and enter the following information:4

Name: your name
Email: your NTL World email-address
Password: your NTL World email-password
Description: enter "NTL World"

Choose imap under incoming mail server and enter the following information:5

Hostname: imap.ntlworld.com
Username: email
Password: your email-password

Scroll down and under outgoing mail server, enter the following information:6

Hostname: smtp.virginmedia.com
Username: email
Password: your email-password

Tap save and in select your emailadress in the next screen. 7
Scroll down and under outgoing mail server choose SMTP.8
Under Main server select smtp.virginmedia.com and make sure the following information is displayed:9

SSL: ssl
Serverport: 465

Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:10

SSL: ssl
Serverport: imap.ntlworld.com

Again, go back to the previous screen. Restart your iPhone to finish the setup!11

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Q&A

Ask something or provide an answer!


-2

Since virgin media mail made changes to email a couple of days ago, I've been inundated with spam in my inbox. This used to go directly into my junk file. Can't seem to find any way to change settings or flag these emails as spam. Help please as getting very fed up!

Hilary Bush 01-10-2015 10:14

I have an ntlworld e mail account which is not receiving or sending mail.before I re set a new account do I need to delete the existing account and if so will I loos all my information ie, all the mails etch?

Khosrow 05-10-2015 11:37

I have an ntlworld e mail account which is not receiving or sending mail.before I re set a new account do I need to delete the existing account and if so will I loos all my information ie, all the mails etch?

Khosrow 05-10-2015 11:48

Trying to send emails from my Apple IPhone is impossible. The emails go to the OUTBOX and when trying to forward them on there is a note jumps on to the screen to say my email address is incorrect. IT MOST CERTAINLY NOT INCORRECT!!!!!
Me

John Crystal 30-06-2016 17:00

hi you are stoping £15 a mounth out my a//c and i would like it stoping please its john godfrey nottingham

john godfrey 24-11-2016 19:29

I want to add my ntlworld email account to my Iphone4 but have forgotten my ntlworld password. What can I do?

Jill Killington 14-11-2016 15:57

+1

I have lost all my e mails (some of them important). I have tried to restore it by the above message but still cannot get them.. Can you help

Pat Capon 18-05-2016 19:50

+1

Forgotten my password

David 04-11-2016 21:42

+2

What is my password?

John kerr 29-03-2016 17:50

+2

Thanks.Solved my iPhone VM set up issue . Much better than VMs own help.

Andy 05-06-2016 18:32

+3

I cannot remember my password for my emails I map address

Joanna welsh 16-03-2016 19:28

+4

I've followed your instructions but outgoing emails don't work. I find the same problems as other users here.

Mark scrivener 28-05-2016 16:08

+8

I have forgotten my password,what should I do?

Bob Clarke 15-12-2015 14:02

+13

uider"server port"it only allows numbers.so I cant put in "imap.ntlworld.com" I have entered 993

theo Sakkers 04-04-2015 22:49