NTL World email settings for iPhone

NTL World
On this page you find the NTL World mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for NTL World.

Mail settings NTL World

POP / IMAP imap
Incoming server imap.ntlworld.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.virginmedia.com
Outgoing port 465
Requires sign-in yes

iPhone guide to setup NTL World mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

3 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

4 Go back to the previous screen and under 'Outgoing server' click on smtp.virginmedia.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 465

Question and Answer

Have a question regarding your iPhone email setup or think you can help other NTL World users out? Please comment below!

  • I cannot remember the password for my ntl email set-up. So I can’t add my tablet to my emails, can you help me?

    4 years ago
  • Forgotten password

    4 years ago
  • I have four email accounts with ntlworld..com (under Virgin Media). I have an iphone 5. I have set up all the accounts with incoming as IMAP. Outgoing is smtp. I can receive emails but not send them.

    4 years ago
  • Cannot remember my ntl world email password

    4 years ago
  • I have a new ipad and phone and have followed the instructions to set them but at the verifying stage it freezes. Help!

    4 years ago
  • I am having trouble in accessing my email account Please help me Because I have forgotten my password

    5 years ago
  • I cannot receive or send e-mails as I have forgotten my e-mail password and to change my password to something new I need my current password which I cannot remember. Please help

    5 years ago
  • I have tried hundreds of times to setup my email account on my new phone but keeps saying incorrect username or password check I have the right settings in incoming mail but everything is right can you help me

    5 years ago
  • I can't send emails from any of my devices. I've tried to change settings and renter my password but it didn't work. I've now deleted my account and tried adding it again but I can't. Please help! My emails are vital to me!

    5 years ago
  • I have followed your instructions to the letter and each time the result has been "no response from the server" or "could not make contact with the server"?? I have been to my local Virgin store ,who have checked my phone and their system and found no fault,advising me to contact Virgin customer services as the fault appears to be out of their control.I have made many attempts to speak to customer services but it is impossible to actually speak to anyone other than a programmed machine??? Would you please help to resolve this issue. Frank Green

    5 years ago