Sky.com email settings for iPhone

On this page you find the Sky.com mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for Sky.com.

Mail settings Sky.com

POP / IMAP	imap
Incoming server	imap.tools.sky.com
Incoming port	993
SSl (security) incoming	ssl
Outgoing server	smtp.tools.sky.com
Outgoing port	465
Requires sign-in	yes

iPhone guide to setup Sky.com mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

3 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

4 Go back to the previous screen and under 'Outgoing server' click on smtp.tools.sky.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 465

Question and Answer

Have a question regarding your iPhone email setup or think you can help other Sky.com users out? Please comment below!

Lost email, tells me to enter password for the IMAP account “jones_e5@sky.com” when I enter password, tells me that it’s incorrect and tells me to enter username and password. Tried all sorts including changing password to no avail.
4 years ago
My emails on my I-Phone 7 have stopped working error messages Cannot get Mail the username or password for "imap.tools.sky.com" is incorrect. I have tried different emails and I have tried to reset my password I have also deleted the mail account off the phone now I still receive the message when trying to add as a new mail account I am still getting the same message. The Host name etc matches the details above,
5 years ago
I closed my BT Account some time ago. But cannot to change the details as Adminestrator. Or anywhere else, therefore I am unable to access anything that requires an E Mail before I can see it
5 years ago
how do I delete all mail in the inbox on my Iphone 5 in one go
5 years ago
My emails on my I-Phone 7 have stopped working error messages Cannot get Mail the username or password for "imap.tools.sky.com" is incorrect. I have tried different emails and I have tried to reset my password I have also deleted the mail account off the phone now I still receive the message when trying to add as a new mail account I am still getting the same messge. The Host name etc matches the details above,
5 years ago
I cannot get mail on my iphone
5 years ago
I couldn’t receive or send emails on my iPhone so changed my password online and still telling me on my iPhone that the password or username is incorrect but it’s not because I can log in and out online?
5 years ago
The email on my iPhone and iPad have stopped working but are ok on my iMac
5 years ago
The emails on my iPhone and iPad have stopped but are ok on my iMac.
5 years ago
“CANNOT SEND MAIL” from my iPad. The further info provided is “the user name or password for SMTP:t.greig@sky.com@smtp_tools.sky.com” is incorrect”. Since the transfer to yahoo I have had problems and I would be grateful if an idiots guide to action required for adjustments to my iPad (recently installed with iOS 12)
5 years ago