Sky.com email settings for iPhone

Sky.com
On this page you find the Sky.com mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for Sky.com.

Mail settings Sky.com

POP / IMAP imap
Incoming server imap.tools.sky.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.tools.sky.com
Outgoing port 465
Requires sign-in yes

iPhone guide to setup Sky.com mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

3 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

4 Go back to the previous screen and under 'Outgoing server' click on smtp.tools.sky.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 465

Question and Answer

Have a question regarding your iPhone email setup or think you can help other Sky.com users out? Please comment below!

  • My email on my iPad and iPhone have stopped working and it keeps saying incorrect password. The password is correct as I can access with this on the internet. I have tried deleting and reinstalling the email account but the same message keeps coming up. Can you advise what the problem is please. Thanks

    4 years ago
  • I am trying to set up my emails on my iPhone and I am getting a message saying my password is incorrect for imap.tools.sky.com. I am using the same password to access my account online so can you let me know if this a different password please and if so what is it? Thanks very much. Kind regards Elaine Pattinson

    4 years ago
  • Trying to get my sky emails on my phone as they have stopped coming through . Says imap.tools etc not responding

    4 years ago
  • Unable to remember my partners password for her email address for jmbrindley@sky.com and cannot find a method to reset it that works. Help!!

    4 years ago
  • I keep being asked for the correct password for the IMAP account Sky

    4 years ago
  • My emails have stopped coming through on my iPhone.

    4 years ago
  • I cant get my sky emails via my iphone , this was working fine on monday but no longer ?!

    4 years ago
  • If you set it up using your Sky credentials but select it as a Yahoo account, not just Add Mail Account, it should work. Sky seems to have moved to using Yahoo to facilitate the service.

    4 years ago
  • Same problem as all the others. What happens next?

    4 years ago
  • followed steps for setting up on iPhone - but this returns error message saying "Cannot Get Mail the username or password for "map.tools.sky.com" is incorrect.

    4 years ago