Sky.com email settings for Outlook

On this page you find the Sky.com mail settings for Outlook. Follow the step-by-step Outlook guide or use the settings overview with the imap and pop3 server email settings for Sky.com.

Mail settings Sky.com

POP / IMAP	imap
Incoming server	imap.tools.sky.com
Incoming port	993
SSl (security) incoming	ssl
Outgoing server	smtp.tools.sky.com
Outgoing port	465
Requires sign-in	yes

Outlook guide to setup Sky.com mail

1 Start Outlook and open 'Account Settings'.

Click on the file tab and in the 'Information' category click on 'Account Settings'

2 Create a new email account.

In the 'Email' tab, click 'New'

3 Enable 'Server Settings' and click Next.

Check 'Server settings'.

4 Congratulations, your account has been added!

Click on 'Test Account Settings'. If everything goes well, click on next and then on finish.

Question and Answer

Have a question regarding your Outlook email setup or think you can help other Sky.com users out? Please comment below!

I am at the moment with Talktalk but should I wish to changer server to Sky would I need to change my email address?
8 years ago
outlook 365 home settings please
8 years ago
I am having problems with setting up sky e-mail on Outlook 2016. I have tried the settings above but it does not work - particularly with sending e-mails. Any help would be greatly appreciated.
8 years ago
Just changed to Sky Broadband, and its smtp settings dont work using Windows Live mail, can recive OK but cany send under my virgin.net. Any help apprecited
8 years ago
Your information was perfect! I'd been trying to sort this out for ages and following other instructions it was not working. With your instructions it worked instantly. Thank you
8 years ago
Outgoing email not working - incoming ok
8 years ago
Morning this seems like an odd one but my emails have stopped coming through around Saturday ! It must be still working because this has email has got to you ! You may have to send message back on a text 07803397227 thank you
8 years ago
i have almost set up for sky.com on outlook. It fails when it asks for my passwoed for the account. Problem is that my password is absolutely correct (spot on) - what oh what is happening?
8 years ago
Just remember in Outlook in the Advanced tab of the More Settings... menu to select SSL for each of the encrypted connections. In Windows 10 you also have the option of using the built in Mail app which I think automatically detects sky account settings given the email address and password for that account.
8 years ago
I am trying to set up sky email on Outlook in Windows 10. I have input the IMAP settings as shown on this page, but both outgoing and incoming are failing. Can you please assist
8 years ago