Windows Phone - Sky mail setup

Set up Windows Phone Sky

On this page you'll find the Sky mail settings for Windows Phone 8. Besides an overview with the imap and pop3 server mailsettings for Sky, we offer you a comprehensive guide for setting up your Sky email on your Windows Phone 8.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

1 On Start, flick left to the App list, tap Settings Settings icon, and then tap Email + accounts.

2 Tap Add an account > Other account.

3 Enter your email adress and password and tap next

4 Tap Internetmail and enter the following information:

Account name: choose a name for the mail account
Your name: enter your own name

Incoming e-mail server: imap.tools.sky.com
Accounttype: imap
Username: email
Password: your email-password

Outgoing e-mail (SMTP) server: smtp.tools.sky.com
Outgoing server requires authentication: yes
Use the same credentials as for the incoming email setup.

5 Tap advanced settings, choose your download settings and tap sign in.

Question and Answer

  • Set up your account on your phone etc using yahoo mail settings

    2 months ago
  • Hi, I have been using sky email on my mobile phone for years (Windows 8 phone). I had to replace the handset but it now won't connect to my sky email account. I have manually put in the information on your website but have been getting "connection failed" for five days now. Please can you give me up to date connection details for a windows 8 phone or let me know what the problem is? Kind regards Diane

    4 months ago
  • when trying to add sky.a/c only allowed email address and password then sign in and then I'm told the account needs attention, so can't access POP and IMAP to see if they are correct

    7 months ago
  • Have recently changed my sky email password on my laptop. Now I cannot send out emails on my ipad the message says that is incorrect. Have deleted account & put in the necessary details several times. I can still send out emails on my laptop, but not on the ipad

    9 months ago
  • Keep getting sky account requires attention when setting up email on Nokia 925 its been running ok for nearly 2year now getting this message on phone

    1 year ago
  • Have been receiving my emails on my Nokia phone & suddenly they stopped coming through. I have checked all the above info & re input it. My yahoo mail says it is synchronising & then each time it says after a while attention required.

    1 year ago
  • Have been receiving my emails on my Nokia phone & suddenly they stopped coming through. I have checked all the above info & re input it. My yahoo mail says it is synchronising & then each time it says after a while attention required.

    1 year ago
  • How do I input 993 and 465 on incoming and outgoing on my lumix 735? Do I need ssl ticked for in and out. I have out going server requires authentication ticked and Use same user and Pword for sending ticked. Thanks

    1 year ago
  • I have a Nokia 830 and cannot register a sky email address. When I put in the email address and password it only offers a sign in button. OK, but it then tells me there is a problem. No opportunity to enter any other information. This is the same whether i start through the Add an Account - Sky or Add an Account - Other.

    2 years ago
  • I don't have place to put port number

    2 years ago

Ask something or provide an answer!

Mail settings Sky

POP / IMAP imap
Incoming server imap.tools.sky.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.tools.sky.com
Outgoing port 465
Requires sign-in yes