BT Connect email settings for iPhone

On this page you find the BT Connect mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for BT Connect.

Mail settings BT Connect

POP / IMAP imap
Incoming server imap4.btconnect.com
Incoming port 143
SSl (security) incoming none
Outgoing server imap.btconnect.com
Outgoing port 587
Requires sign-in yes

iPhone guide to setup BT Connect mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Choose 'Add mail account', and enter the following information:

Name: your own name
Email: your BT Connect email address
Password: your BT Connect email password
Description: a personal description

3 Choose imap and enter the following details under 'Incoming mail server':

Hostname: imap4.btconnect.com
Username: your BT Connect email address
Password: your BT Connect email password

4 Under 'Outgoing mail server' enter the details below and choose 'next':

Hostname: imap.btconnect.com
Username: your BT Connect email address
Password: your BT Connect email password

5 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

6 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 143

7 Go back to the previous screen and under 'Outgoing server' click on imap.btconnect.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 587

8 Choose 'Done' at the top right and restart the iPhone to activate the settings.

Congratulations, your account is now set up. Open the mail app to use your account.

Question and Answer

Have a question regarding your iPhone email setup or think you can help other BT Connect users out? Please comment below!

  • I am trying to setup and use the outlook app to access my mail in stead of using the iPhone email in the settings. I get many emails daily and find it too painful deleting the messages from my phone. I discovered the app and feel it. Will be much easier to manage if my emails are all in one place. I have tried to set up the app using the IMAP settings but it will not connect. If I login to my btconnect account I usually go through the but 365 login on my pic and it works fine. Please advise if it is possible to use the app rather than the emails being downloaded to my phone.

    5 years ago
  • Followed above for iPad, but gets stuck on verifying and goes no further. Have to turn off to get out. Any ideas please.

    5 years ago