NTL World mail setup iPhone

Set up iPhone NTL World

On this page you'll find the NTL World mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for NTL World, we offer you a comprehensive guide for setting up your NTL World email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

1 Choose settings

2 Scroll down and choose Mail, Contacts and Calendars

3 Tap Add account and select Other

4 Tap Add Mail Account and enter the following information:

Name: your name
Email: your NTL World email-address
Password: your NTL World email-password
Description: enter "NTL World"

5 Choose imap under incoming mail server and enter the following information:

Hostname: imap.ntlworld.com
Username: email
Password: your email-password

6 Scroll down and under outgoing mail server, enter the following information:

Hostname: smtp.virginmedia.com
Username: email
Password: your email-password

7 Tap save and in select your emailadress in the next screen.

8 Scroll down and under outgoing mail server choose SMTP.

9 Under Main server select smtp.virginmedia.com and make sure the following information is displayed:

SSL: ssl
Serverport: 465

10 Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:

SSL: ssl
Serverport: imap.ntlworld.com

11 Again, go back to the previous screen. Restart your iPhone to finish the setup!

Question and Answer

  • My husband lost his phone when on holiday, has purchase and new phone Samsung Galaxy A10 and we cannot remember his password to set up his email on this phone, his email is:- michael.kennedy73@ntlworld.com. an you help please?

    1 week ago
  • Can’t send emails so deleted account on iPad and now can’t create new account

    2 weeks ago
  • I cannot send or reply to emails for two weeks now in iPad and iPhone but can send in win10computer. Message says wrong email/password used. But not changed anything.

    3 weeks ago
  • Trying to set up new iPhone and can’t get email set up. Won’t accept my name and/or password. Not sure what to do next. Can anyone help please?

    3 weeks ago
  • Cannot send emails since yesterday on iPad,iPhone and windows. No changes made

    3 weeks ago
  • Trying to set up ntl account on new I phone . No possibility to change incorrect/forgotten password. Please can you advise? Thank you

    1 month ago
  • I cannot remember the password for my ntl email set-up. So I can’t add my tablet to my emails, can you help me?

    4 months ago
  • Forgotten password

    4 months ago
  • I have four email accounts with ntlworld..com (under Virgin Media). I have an iphone 5. I have set up all the accounts with incoming as IMAP. Outgoing is smtp. I can receive emails but not send them.

    5 months ago
  • Cannot remember my ntl world email password

    6 months ago

Ask something or provide an answer!

Mail settings NTL World

POP / IMAP imap
Incoming server imap.ntlworld.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.virginmedia.com
Outgoing port 465
Requires sign-in yes