NTL World mail setup iPhone

Set up iPhone NTL World

On this page you'll find the NTL World mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for NTL World, we offer you a comprehensive guide for setting up your NTL World email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

1 Choose settings

2 Scroll down and choose Mail, Contacts and Calendars

3 Tap Add account and select Other

4 Tap Add Mail Account and enter the following information:

Name: your name
Email: your NTL World email-address
Password: your NTL World email-password
Description: enter "NTL World"

5 Choose imap under incoming mail server and enter the following information:

Hostname: imap.ntlworld.com
Username: email
Password: your email-password

6 Scroll down and under outgoing mail server, enter the following information:

Hostname: smtp.virginmedia.com
Username: email
Password: your email-password

7 Tap save and in select your emailadress in the next screen.

8 Scroll down and under outgoing mail server choose SMTP.

9 Under Main server select smtp.virginmedia.com and make sure the following information is displayed:

SSL: ssl
Serverport: 465

10 Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:

SSL: ssl
Serverport: imap.ntlworld.com

11 Again, go back to the previous screen. Restart your iPhone to finish the setup!

Question and Answer

  • I can't send emails from any of my devices. I've tried to change settings and renter my password but it didn't work. I've now deleted my account and tried adding it again but I can't. Please help! My emails are vital to me!

    2 weeks ago
  • I have followed your instructions to the letter and each time the result has been "no response from the server" or "could not make contact with the server"?? I have been to my local Virgin store ,who have checked my phone and their system and found no fault,advising me to contact Virgin customer services as the fault appears to be out of their control.I have made many attempts to speak to customer services but it is impossible to actually speak to anyone other than a programmed machine??? Would you please help to resolve this issue. Frank Green

    1 month ago
  • I can’t retrieve my email password

    2 months ago
  • I can’t remember my email password

    2 months ago
  • Forgotten my password and it won't except my user name.

    2 months ago
  • emails not on phone - password incorrect how do i check password or change it

    4 months ago
  • Hi

    1 year ago
  • my email account as been locked I won't it unlocked it was due to password

    1 year ago
  • can't receive emails

    1 year ago
  • can't receive emails

    1 year ago

Ask something or provide an answer!

Mail settings NTL World

POP / IMAP imap
Incoming server imap.ntlworld.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.virginmedia.com
Outgoing port 465
Requires sign-in yes