Sky mail setup Android

Set up Android Sky

On this page you'll find the Sky mail settings for Android. Besides an overview with the imap and pop3 server mailsettings for Sky, we offer you a comprehensive guide for setting up your Sky email on a Android device.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

1 Go to your mail app, choose settings and add a new email account.


3 Choose imap.

4 Please enter your full Sky email address and password. Then select "Manual Setup".

5 Enter the following information in the incoming settings screen:

Username: email
Password: uw email-wachtwoord
Incoming server:
Incoming poort: 993
Security type: ssl

Choose 'next'.

6 Enter the following information in the outgoing settings screen:

Outgoing server:
Outgoing port: 465
Security type: ssl
Authorisation required: yes
Username: email
Password: your email-password

Choose 'next'.

7 Enter your preferences in the following screen and give the account a personal name. Congratulations, your e-mail has been se

Question and Answer

  • This does not work on my mobile !!!! I have tried to follow the instructions above but i just get error messages!!! All i want to know is how to set up my sky emails on my huawei P9 lite!!!!!

    12 hours ago
  • I have not been able to log into my emails via my Huawe1 P20 lite since Oct 29th 2019 I keep getting the same message on my phone " Setup failed. Reasons may be: The user name or password is incorrect. The IMAP/SMTP is disabled. Enable the service and try again. For more information contact your email service provider." I've had my email address for many year and have only had problems since changing to Yahoo!!!!! What's going on?

    6 days ago
  • Had the same problem on my android phone. Sorted it by downloading Yahoo email app from play store. Works as before but with annoying ads at the top.

    1 week ago
  • I have had amessage telling me to change my sky emails.I dont know how to do it.

    1 week ago
  • When I switched my broadband account from Bt I have not been given Set up E-mails to SKY and loose BT by next saturday.. I now need 3 Emails addresses for the family as BT Internet is now cancelling the BTi address above. The instructions on this page tell me to enter my Sky email address in attempting to set up a Sky email address. Any chance, please, of an email from you sorting out my confusion and directing me to a more understandable way of establishing a Sky E-mail address before all my contacts are lost. please call us or E-mail while we can simple instructions as i signed into the sky account hit top right hand area into Yahoo Email accounts and says the no longer support them. Please show simple method of doing this as not done it before and nobody in my house hold is good with computers. Many Thanks Grant Stoodley.

    1 week ago
  • It will not set up on my phone, keeps saying incorrect username and password. Can anyone help. Ever since it changed to yahoo email I have had nothing but trouble. This is my business email and is just a bloody pain now.

    1 week ago
  • Why have my emails stoped working

    3 weeks ago
  • Omg thank you all. I have suddenly had same problems. I have done all the things sky suggest, but still no solution, even contacted them & nothing. I thought it was my phone, but even my old phone & computer won't receive emails unless I go onto Yahoo. & That is full of ads

    3 weeks ago
  • Answer - Sky have updated their security settings, so not all email apps work anymore - They did send out a few emails on this over the last few weeks/months, check their website for details of apps it now supports

    3 weeks ago
  • gmail stopped working on my phone on 15th (I can logon to my sky emails on a laptop OK though) ,its saying my username or password are wrong but they are what I sign into sky online with? and there isnt an option to reset my password, can you help?

    3 weeks ago

Ask something or provide an answer!

Mail settings Sky

POP / IMAP imap
Incoming server
Incoming port 993
SSl (security) incoming ssl
Outgoing server
Outgoing port 465
Requires sign-in yes