iPhone - BT Internet mail setup

Set up iPhone BT Internet

On this page you'll find the BT Internet mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for BT Internet, we offer you a comprehensive guide for setting up your BT Internet email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

1 Choose settings

2 Scroll down and choose Mail, Contacts and Calendars

3 Tap Add account and select Other

4 Tap Add Mail Account and enter the following information:

Name: your name
Email: your BT Internet email-address
Password: your BT Internet email-password
Description: enter "BT Internet"

5 Choose pop3 under incoming mail server and enter the following information:

Hostname: mail.btinternet.com
Username: email
Password: your email-password

6 Scroll down and under outgoing mail server, enter the following information:

Hostname: mail.btinternet.com
Username: email
Password: your email-password

7 Tap save and in select your emailadress in the next screen.

8 Scroll down and under outgoing mail server choose SMTP.

9 Under Main server select mail.btinternet.com and make sure the following information is displayed:

SSL: none
Serverport: 587

10 Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:

SSL: none
Serverport: mail.btinternet.com

11 Again, go back to the previous screen. Restart your iPhone to finish the setup!

Question and Answer

  • My email on my IPad, via BT Mail, has stopped working. I have tried everything but it always says my username or password is incorrect. What canI do?,

    8 months ago
  • Unable to send messages on iphone or ipad using above email. This is my main account email.It has worked for years. Now get error message saying user name or password incorrect. I can send on an alternate bt email address but would like m.j.whitfield@btinternet also to work.

    1 year ago
  • Now have acc no from you but have forgotten password

    1 year ago
  • Now have acc no from you but have forgotten password

    1 year ago
  • Unable to get correct settings for my bt internet email for my iPhone - I have tried the suggestions on the forum already I am using iOS 10 - any know probs with this ? Thanks

    1 year ago
  • I am unable to access my emails on my iPad and iPhone. I had no problems last night but this morning I received a message telling me that the mail server "mail.btinternet.com" is not responding. I have deleted and reloaded the email accounts several times on both devices but to no avail. I am able the read my emails via BT Yahoo and Outlook. I would value your advice. Regards, Patrick Laycock

    1 year ago
  • No sure if anybody else has noticed this but I think I have discovered a serious security breach in BT email services when used with email email apps such as Ipad email etc:. Example test case:. >BT email and Ipad email app password set to 12345 >Emails received and sent correctly as expected >Changed BT email password at the email server end via BT web mail to 67890 >Still can received new emails on my Ipad email App even though the password is now incorrectly set to 12345 I have discovered this as I lost my Ipad a month ago and I have noticed that someone is still reading my emails even though I have changed my BT primary account email password several times since. I have spoken to BT tech support but they seem to be clueless. Any suggestions?

    1 year ago
  • I would like this email set up on this phone

    1 year ago
  • Rustybud58

    1 year ago
  • Mr Ray Lyon

    1 year ago

Ask something or provide an answer!

Mail settings BT Internet

POP / IMAP pop3
Incoming server mail.btinternet.com
Incoming port 110
SSl (security) incoming none
Outgoing server mail.btinternet.com
Outgoing port 587
Requires sign-in yes