BT Internet mail setup iPhone

Set up iPhone BT Internet

On this page you'll find the BT Internet mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for BT Internet, we offer you a comprehensive guide for setting up your BT Internet email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

1 Choose settings

2 Scroll down and choose Mail, Contacts and Calendars

3 Tap Add account and select Other

4 Tap Add Mail Account and enter the following information:

Name: your name
Email: your BT Internet email-address
Password: your BT Internet email-password
Description: enter "BT Internet"

5 Choose pop3 under incoming mail server and enter the following information:

Username: email
Password: your email-password

6 Scroll down and under outgoing mail server, enter the following information:

Username: email
Password: your email-password

7 Tap save and in select your emailadress in the next screen.

8 Scroll down and under outgoing mail server choose SMTP.

9 Under Main server select and make sure the following information is displayed:

SSL: none
Serverport: 587

10 Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:

SSL: none

11 Again, go back to the previous screen. Restart your iPhone to finish the setup!

Question and Answer

  • trying to set up email account in new iPhone, xs. keep saying username / password incorrect

    1 month ago
  • Trying to set up emails on new ipad but it keeps saying username and password incorrect which is not the case as I can login on ok via the brower. I see lots of others have had this problem can you tell me how to fix this please

    1 month ago
  • Hi, I am trying to set up an iPad and iPhone for my mum, but I can not verifie the account on setup, I have just setup a new email password and it has changed nothing

    2 months ago
  • I have been told that I have a map account

    3 months ago
  • trying to set email on my samsung s8 phone getting error message unable to connect to email server to verify your account information.No responce from server please can you help

    3 months ago
  • I have more than one email address. I'm setting up a new iphone and on of them want accept my password. It's all a bit confusing. I'm not sure if the Email password is the same as my BT account password, I didn't think it had to be. Anyway I can't get it to work. I even tried to log on to my Email through my BT account. That didn't work and when I clicked the "forgot my password" beside the affected Email address it appears to have changed the password for my BT account. can you help please.

    4 months ago
  • Since receiving my new I phone from BT I cannot get bt emails on my I pad or on my I phone. When I tried to set up the emails a message came up saying that my username or password were incorrect, can you help?

    4 months ago
  • You blocked my emails so had to confirm account and change password. Have done this, put new password in and can receive emails again, BUT Can' t now Send any. Please help, this is wasting so much of my time

    4 months ago
  • Cannot receive e mails

    5 months ago
  • Had no emails for a week. Have spoken to 2 advisors on phone. It says incorrect password,but nothing seems to help getting it use sending an email back as I can't receive them.😱

    5 months ago

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Mail settings BT Internet

POP / IMAP pop3
Incoming server
Incoming port 110
SSl (security) incoming none
Outgoing server
Outgoing port 587
Requires sign-in yes