BT Internet mail setup iPhone

Set up iPhone BT Internet

On this page you'll find the BT Internet mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for BT Internet, we offer you a comprehensive guide for setting up your BT Internet email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

1 Choose settings

2 Scroll down and choose Mail, Contacts and Calendars

3 Tap Add account and select Other

4 Tap Add Mail Account and enter the following information:

Name: your name
Email: your BT Internet email-address
Password: your BT Internet email-password
Description: enter "BT Internet"

5 Choose pop3 under incoming mail server and enter the following information:

Hostname: mail.btinternet.com
Username: email
Password: your email-password

6 Scroll down and under outgoing mail server, enter the following information:

Hostname: mail.btinternet.com
Username: email
Password: your email-password

7 Tap save and in select your emailadress in the next screen.

8 Scroll down and under outgoing mail server choose SMTP.

9 Under Main server select mail.btinternet.com and make sure the following information is displayed:

SSL: none
Serverport: 587

10 Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:

SSL: none
Serverport: mail.btinternet.com

11 Again, go back to the previous screen. Restart your iPhone to finish the setup!

Question and Answer

  • How can I set my BTMail account to ensure that if an email is deleted on my iPhone it is also deleted on other devices?

    4 days ago
  • Mail.btinternet not responding to my iPad. Was working ok when in uk , now on hols in Spain Nothing on but works ! HELP please. Please reply on abrown213sgr@hotmail.co.uk Thanks

    3 weeks ago
  • Hello robin

    1 month ago
  • Where are the answers to the questiions above ? like many of them I can get my email on my PC but on my iphone it is being blocked despite trying to follow the steps above. I'm told my user name or password are incorrecrt which they are not. Help please !

    1 month ago
  • Hi someone has stopped my account and I don’t know how to get it back online Please advise as I do not know my imap password

    1 month ago
  • Hi I’ve followed all these steps and it’s still saying username password not recognised. All I did was change my password last week! I can still access this on line but not on my iPhone etc. This is really annoying. Can someone from BT not respond to this. Thanks

    1 month ago
  • Under Question 10 when told to enter mail.btinternet,com i can only enter numbers

    2 months ago
  • cant send or receive mail, it keeps telling me its a server problem,I changed my password yesterday with bt over the phone but still the same, so annoying, please help Frank

    2 months ago
  • hi my email mail box has been deleted by mistake I have been trying to set up another email box I have no password can I use my primary address to set Up

    2 months ago
  • Have just changed password whilst logging in to BT mail and am being told that either user names I.e email address or password are incorrect. As far as I know both are now correct. Help, please!

    3 months ago

Ask something or provide an answer!

Mail settings BT Internet

POP / IMAP pop3
Incoming server mail.btinternet.com
Incoming port 110
SSl (security) incoming none
Outgoing server mail.btinternet.com
Outgoing port 587
Requires sign-in yes