BT Internet mail setup iPhone

Set up iPhone BT Internet

On this page you'll find the BT Internet mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for BT Internet, we offer you a comprehensive guide for setting up your BT Internet email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

1 Choose settings

2 Scroll down and choose Mail, Contacts and Calendars

3 Tap Add account and select Other

4 Tap Add Mail Account and enter the following information:

Name: your name
Email: your BT Internet email-address
Password: your BT Internet email-password
Description: enter "BT Internet"

5 Choose pop3 under incoming mail server and enter the following information:

Hostname: mail.btinternet.com
Username: email
Password: your email-password

6 Scroll down and under outgoing mail server, enter the following information:

Hostname: mail.btinternet.com
Username: email
Password: your email-password

7 Tap save and in select your emailadress in the next screen.

8 Scroll down and under outgoing mail server choose SMTP.

9 Under Main server select mail.btinternet.com and make sure the following information is displayed:

SSL: none
Serverport: 587

10 Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:

SSL: none
Serverport: mail.btinternet.com

11 Again, go back to the previous screen. Restart your iPhone to finish the setup!

Question and Answer

  • Cant seem get mail to work on iPhone max, stuck on IMAP and can see way to change POP

    3 days ago
  • I had to delete and reinstall my email account because someone may have hacked it. I reload my account with a new password and when I went into settings/password& accounts my email does not show the ability to turn on contacts or calendars or notes or reminders. I have lost most of my contacts on my phone (I also have an iCloud email account and the contacts on my phone are picking up contacts from iCloud) the vast majority of all my contacts have disappeared, presumably because my Btinternet.com account is not allowing contacts onto my phone or tablet. I went to an apple shop and the man there had no idea what was wrong, he said it was a Btinternet.com problem not an apple problem. Help please.

    6 days ago
  • why are my outlook deleted e-mails still on the server, when i log on via internet i have 65,000+ e-mails I have just reloaded outlook and do not want all the old e-mails

    1 week ago
  • Why peoples still using btinternet email doesn’t understand there are lot of reputed email accounts such as yahoo google just because its bt - british telecom and this cow britishers using it

    1 week ago
  • Cannot add bt mail to my Apple products . It’s gone

    1 week ago
  • I use btinternet mail through the iPhone mail app I have recently encountered a problem when I delete emails When deleting a specific email the item disappears from the inbox but leaves a blank space where the original item was deleted I’ve now been to the Apple Store twice . Their fix is to delete the whole account and reset it up. but the problem recurs within a couple of days. Can you explain why the problem is happening?

    3 weeks ago
  • I had to change my password for email last week as I had a message from BT telling me to do so. It works on my PC but not on my phone. I deleted the email app with a view to re loading it to see if that worked - I deleted it but now cannot reload it. Help

    1 month ago
  • Why am I not receiving my emails

    1 month ago
  • I phone 11 . ti have teid abnd tried for two days. The problem is as recorded by others here. but in your instructions 8 and 9 are not possible as there are no such options to scroll down to on the screen only the host name user name and password are available.

    2 months ago
  • Ive done everything you tell me to do but dont get pop3 as an option, only pop or STMP. I cant get my emails on iphone 7

    2 months ago

Ask something or provide an answer!

Mail settings BT Internet

POP / IMAP pop3
Incoming server mail.btinternet.com
Incoming port 110
SSl (security) incoming none
Outgoing server mail.btinternet.com
Outgoing port 587
Requires sign-in yes