BT Internet mail setup iPhone

Set up iPhone BT Internet

On this page you'll find the BT Internet mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for BT Internet, we offer you a comprehensive guide for setting up your BT Internet email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

1 Choose settings

2 Scroll down and choose Mail, Contacts and Calendars

3 Tap Add account and select Other

4 Tap Add Mail Account and enter the following information:

Name: your name
Email: your BT Internet email-address
Password: your BT Internet email-password
Description: enter "BT Internet"

5 Choose pop3 under incoming mail server and enter the following information:

Hostname: mail.btinternet.com
Username: email
Password: your email-password

6 Scroll down and under outgoing mail server, enter the following information:

Hostname: mail.btinternet.com
Username: email
Password: your email-password

7 Tap save and in select your emailadress in the next screen.

8 Scroll down and under outgoing mail server choose SMTP.

9 Under Main server select mail.btinternet.com and make sure the following information is displayed:

SSL: none
Serverport: 587

10 Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:

SSL: none
Serverport: mail.btinternet.com

11 Again, go back to the previous screen. Restart your iPhone to finish the setup!

Question and Answer

  • I have more than one email address. I'm setting up a new iphone and on of them want accept my password. It's all a bit confusing. I'm not sure if the Email password is the same as my BT account password, I didn't think it had to be. Anyway I can't get it to work. I even tried to log on to my Email through my BT account. That didn't work and when I clicked the "forgot my password" beside the affected Email address it appears to have changed the password for my BT account. can you help please.

    2 weeks ago
  • Since receiving my new I phone from BT I cannot get bt emails on my I pad or on my I phone. When I tried to set up the emails a message came up saying that my username or password were incorrect, can you help?

    3 weeks ago
  • You blocked my emails so had to confirm account and change password. Have done this, put new password in and can receive emails again, BUT Can' t now Send any. Please help, this is wasting so much of my time

    3 weeks ago
  • Cannot receive e mails

    1 month ago
  • Had no emails for a week. Have spoken to 2 advisors on phone. It says incorrect password,but nothing seems to help getting it going.no use sending an email back as I can't receive them.😱

    1 month ago
  • I can receive emails but cannot send them. Message says incorrect password. Please can you help.

    2 months ago
  • Trying to set up email on my new iPad but have forgotten my password. What to do ?

    2 months ago
  • Can’t remember my password

    3 months ago
  • Can't get email working on my iphone 8. Set up the account as advised, but won't connect to server, or tells me id or password are incorrect, have changed password and deleted and added account again, but still doesn't work!!!

    3 months ago
  • My email on my IPad, via BT Mail, has stopped working. I have tried everything but it always says my username or password is incorrect. What canI do?,

    1 year ago

Ask something or provide an answer!

Mail settings BT Internet

POP / IMAP pop3
Incoming server mail.btinternet.com
Incoming port 110
SSl (security) incoming none
Outgoing server mail.btinternet.com
Outgoing port 587
Requires sign-in yes