BT Internet mail setup iPhone

Set up iPhone BT Internet

On this page you'll find the BT Internet mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for BT Internet, we offer you a comprehensive guide for setting up your BT Internet email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

1 Choose settings

2 Scroll down and choose Mail, Contacts and Calendars

3 Tap Add account and select Other

4 Tap Add Mail Account and enter the following information:

Name: your name
Email: your BT Internet email-address
Password: your BT Internet email-password
Description: enter "BT Internet"

5 Choose pop3 under incoming mail server and enter the following information:

Hostname: mail.btinternet.com
Username: email
Password: your email-password

6 Scroll down and under outgoing mail server, enter the following information:

Hostname: mail.btinternet.com
Username: email
Password: your email-password

7 Tap save and in select your emailadress in the next screen.

8 Scroll down and under outgoing mail server choose SMTP.

9 Under Main server select mail.btinternet.com and make sure the following information is displayed:

SSL: none
Serverport: 587

10 Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:

SSL: none
Serverport: mail.btinternet.com

11 Again, go back to the previous screen. Restart your iPhone to finish the setup!

Question and Answer

  • Under Question 10 when told to enter mail.btinternet,com i can only enter numbers

    4 days ago
  • cant send or receive mail, it keeps telling me its a server problem,I changed my password yesterday with bt over the phone but still the same, so annoying, please help Frank

    5 days ago
  • hi my email mail box has been deleted by mistake I have been trying to set up another email box I have no password can I use my primary address to set Up

    3 weeks ago
  • Have just changed password whilst logging in to BT mail and am being told that either user names I.e email address or password are incorrect. As far as I know both are now correct. Help, please!

    1 month ago
  • Can't get emails on iPhone-says user name and password not recognised

    1 month ago
  • Can’t add email to my iPhone 6 is saying can’t connect as username or password is incorrect Can connect via the server just fine? Any ideas!

    1 month ago
  • trying to set up email account in new iPhone, xs. keep saying username / password incorrect

    3 months ago
  • Trying to set up emails on new ipad but it keeps saying username and password incorrect which is not the case as I can login on ok via the brower. I see lots of others have had this problem can you tell me how to fix this please

    3 months ago
  • Hi, I am trying to set up an iPad and iPhone for my mum, but I can not verifie the account on setup, I have just setup a new email password and it has changed nothing

    4 months ago
  • I have been told that I have a map account

    5 months ago

Ask something or provide an answer!

Mail settings BT Internet

POP / IMAP pop3
Incoming server mail.btinternet.com
Incoming port 110
SSl (security) incoming none
Outgoing server mail.btinternet.com
Outgoing port 587
Requires sign-in yes