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BT Internet email settings for Android

BT Internet
On this page you find the BT Internet mail settings for Android. Follow the step-by-step Android guide or use the settings overview with the imap and pop3 server email settings for BT Internet.

Mail settings BT Internet

POP / IMAP imap
Incoming server mail.btinternet.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server mail.btinternet.com
Outgoing port 587
Requires sign-in yes

Android guide to setup BT Internet mail

1 Open your Email application from the menu, add a new account and choose 'Other'.

If you do not have an account yet, you can start setting up right away. Otherwise, open 'Settings' in the email app and choose 'Add account'.

2 In the next screen enter your account details and click on 'Login':

Email: your BT Internet email address
Password: your BT Internet email password

3 Choose imap and enter the following details under 'Server incoming mail':

imap server: mail.btinternet.com
Security type: ssl
Port: 993

4 At 'Outgoing mail server' enter the details below and choose 'Login':

SMTP server: mail.btinternet.com
Security type: starttls
Port: 587

Verification for sending email: yes

Username: email
Password: your BT Internet email password

5 Your account is now ready to use.

Congratulations, your account is now set up. Open the email app on your smartphone to use your email.

Question and Answer

Have a question regarding your Android email setup or think you can help other BT Internet users out? Please comment below!

  • I have 2 BT Email address with the same account. When I try to set up emails on android phone, the 'primary' BT email sets up without problem. When I try to set up the second BT email it says that the password is incorrect. It obviously isn't as it is the same for both. Any suggestions please?

    1 month ago

  • BT email notifications have stopped on my XPERIA XZ2 phone all the permissions are open

    10 months ago

  • Hi I recently upgraded to samsunggalaxya20e can not connect to bt server saying pop3 and imatvnot turned on but it connected to gmail fine.

    1 year ago

  • Hi I recently upgraded to samsunggalaxya20e can not connect to bt server saying pop3 and imatvnot turned on but it connected to gmail fine.

    1 year ago

  • I recently changed the password for “My BT” and since then the email on my linked iPad will not work. When I enter the new password which opens My Bt it responds with the message that username or password is incorrect. Why

    1 year ago

  • Similar comments to the above after following your instructions I cannot connect to my bt mail. Just returns the wrong password message which is clearly wrong. It used to work then started to return a message that I had to re-enter my IMAP password. When entering the data there is no option to enter port numbers.

    1 year ago

  • I have tried the instructions given but still cant get my emails on my Samsung S8

    1 year ago

  • I have tried the instructions given but still cant get my emails on my Samsung S8

    1 year ago

  • My credential sign in have not changed but my mail is no longer in sync with my Gmail account Please help

    1 year ago

  • Can't get btmail on samsung phone - claims incorrect emaila ddress or password - i have followed your intstructions but it doesn't work

    1 year ago