NTL World email settings for Outlook

On this page you find the NTL World mail settings for Outlook. Follow the step-by-step Outlook guide or use the settings overview with the imap and pop3 server email settings for NTL World.

Mail settings NTL World

POP / IMAP imap
Incoming server imap.ntlworld.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.virginmedia.com
Outgoing port 465
Requires sign-in yes

Outlook guide to setup NTL World mail

1 Start Outlook, click the File tab and click in the category information Account Settings

2 Click in the tab Email on New.

3 Switch on Server Settings and click Next.

4 Select Internet Email Addresses, click Next and enter the following data among user data:

Your name: Your full name.
Email Address: your NTL World email address.

5 In the box Type Account below Server Information, select imap and fill out the following information:

Incoming e-mail: imap.ntlworld.com
Incoming port: 993

Outgoing e-mail: smtp.virginmedia.com
Outgoing port: 465

6 Under Login Information fill in the following settings:

E-mail: your NTL World email-adress
Password: your NTL World email-password

Login with security: ssl

7 Click on Test Account Settings. If all goes well, click next and then finish.

Question and Answer

Have a question regarding your Outlook email setup or think you can help other NTL World users out? Please comment below!

  • i am no longer a virgin customer so i am unable to log into my ntlworld email could you help please

    6 months ago
  • I am trying to log into my ntlworld email

    6 months ago
  • Not a lot of people stuff at roseden this message for you mum and dad

    6 months ago
  • since installing windows10 on my pc I have not been able to send emails from my iPhone - I can only receive. Have changed the settings according to virgin media's instructions but still the same. Message is that my password is invalid, but it works for receiving and also on my PC! Don't know what else to try.

    1 year ago
  • Trying to set up ntlworld mail to come through Microsoft Outlook, which it appears to do but then says "we couldn't creats the Outlook Data File - but why?

    1 year ago
  • I am unable to send or receive email and have forgotten password. Please can you help

    2 years ago
  • Would you please reset my network password as i am only able to get email but not send Mobile number 07725415488 Thank you Kevin Woodcock

    2 years ago
  • Could you please reset my network password as i am only able to get email and not send Mobile number 07804 044532 Thank you Ian R

    3 years ago