Virgin mail setup on iPhone

On this page you find the Virgin mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for Virgin.

iPhone guide to setup Virgin mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Choose 'Add mail account', and enter the following information:

Name: your own name
Email: your Virgin email address
Password: your Virgin email password
Description: a personal description

3 Choose imap and enter the following details under 'Incoming mail server':

Hostname: imap4.virgin.net
Username: your Virgin email address
Password: your Virgin email password

4 Under 'Outgoing mail server' enter the details below and choose 'next':

Hostname: smtp.virgin.net
Username: your Virgin email address
Password: your Virgin email password

5 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

6 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

7 Go back to the previous screen and under 'Outgoing server' click on smtp.virgin.net. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 465

8 Choose 'Done' at the top right and restart the iPhone to activate the settings.

Congratulations, your account is now set up. Open the mail app to use your account.

Question and Answer

Have a question regarding your iPhone email setup or think you can help other Virgin users out? Please comment below!

  • I need to get my emails on my phone and don't now the pass word I have been using outlook but had to reenstall it. can you help?

    4 months ago
  • I cant set up my iphone6S to receive emails from my virgin email account - please help

    4 months ago
  • Hi I can no longer recieve emails on my iPad android phone no worries but iPad keep getting cannot connect using ssl I have changed settings to virgin .net still no emails please help

    5 months ago
  • Again unable to send messages on my ntlworld.com account. I can receive messages. Error comes up username or password incorrect ..........this is not the case my username and password are CORRECT ???? Please sort

    7 months ago
  • for some reason when u change ur password for your e-mail, and u try and save it on ur phone, it doesnt update, so what u need to do is delete the mail account from ur phone and then re-enter it, takes about a minute and worked for me.

    7 months ago
  • Suddenly can't send e mails on Iphone. Saying incorrect password but it's definitely correct

    9 months ago
  • Unable to receive e-mail for past 3 weeks

    9 months ago
  • Cannot receive e-mail on I phone for 3 weeks

    9 months ago
  • Have followed your online instructions, but I am still unable to receive my emails Model iOS 12.3.1

    9 months ago
  • My husband has got a new I pad having problems getting virgin e mails added as password forgotten and no option to change this any advice?

    11 months ago

Mail settings Virgin

POP / IMAP imap
Incoming server imap4.virgin.net
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.virgin.net
Outgoing port 465
Requires sign-in yes