BT Connect (Office 365) mail setup on iPhone

On this page you find the BT Connect (Office 365) mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for BT Connect (Office 365).

iPhone guide to setup BT Connect (Office 365) mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Choose 'Add mail account', and enter the following information:

Name: your own name
Email: your BT Connect (Office 365) email address
Password: your BT Connect (Office 365) email password
Description: a personal description

3 Choose pop3 and enter the following details under 'Incoming mail server':

Hostname: pop.outlook.com
Username: your BT Connect (Office 365) email address
Password: your BT Connect (Office 365) email password

4 Under 'Outgoing mail server' enter the details below and choose 'next':

Hostname: smtp.outlook.com
Username: your BT Connect (Office 365) email address
Password: your BT Connect (Office 365) email password

5 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

6 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 995

7 Go back to the previous screen and under 'Outgoing server' click on smtp.outlook.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 587

8 Choose 'Done' at the top right and restart the iPhone to activate the settings.

Congratulations, your account is now set up. Open the mail app to use your account.

Question and Answer

Have a question regarding your iPhone email setup or think you can help other BT Connect (Office 365) users out? Please comment below!

  • I received a prompt to change my password a couple of days ago. I did this but, since then, I've been unable to send mails from my iPhone. I've had no problem sending. I didn't change any other settings initially but, since the problem arose, I've tried to use your instructions. Nothing seems to work though. Please help!

    1 year ago
  • I am using an iPad and I have always had a pretty good time sending and receiving mails until it suddenly stopped. Finally I deleted and then added my account back on to the iPad and now after several try's I can send but still not receive using pop.outlook.com port 995? Can anybody help?

    3 years ago
  • I am using an iPad and I have always had a pretty good time sending and receiving mails until it suddenly stopped. Finally I deleted and then added my account back on to the iPad and now after several try's I can send but still not receive using pop.outlook.com port 995? Can anybody help?

    3 years ago

Mail settings BT Connect (Office 365)

POP / IMAP pop3
Incoming server pop.outlook.com
Incoming port 995
SSl (security) incoming ssl
Outgoing server smtp.outlook.com
Outgoing port 587
Requires sign-in yes