Sky mail setup iPhone

Set up iPhone Sky

On this page you'll find the Sky mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for Sky, we offer you a comprehensive guide for setting up your Sky email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

1 Choose settings

2 Scroll down and choose Mail, Contacts and Calendars

3 Tap Add account and select Other

4 Tap Add Mail Account and enter the following information:

Name: your name
Email: your Sky email-address
Password: your Sky email-password
Description: enter "Sky"

5 Choose imap under incoming mail server and enter the following information:

Hostname: imap.tools.sky.com
Username: email
Password: your email-password

6 Scroll down and under outgoing mail server, enter the following information:

Hostname: smtp.tools.sky.com
Username: email
Password: your email-password

7 Tap save and in select your emailadress in the next screen.

8 Scroll down and under outgoing mail server choose SMTP.

9 Under Main server select smtp.tools.sky.com and make sure the following information is displayed:

SSL: ssl
Serverport: 465

10 Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:

SSL: ssl
Serverport: imap.tools.sky.com

11 Again, go back to the previous screen. Restart your iPhone to finish the setup!

Question and Answer

Lost email, tells me to enter password for the IMAP account “jones_e5@sky.com” when I enter password, tells me that it’s incorrect and tells me to enter username and password. Tried all sorts including changing password to no avail.
2 weeks ago
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2 months ago
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2 months ago
My emails on my I-Phone 7 have stopped working error messages Cannot get Mail the username or password for "imap.tools.sky.com" is incorrect. I have tried different emails and I have tried to reset my password I have also deleted the mail account off the phone now I still receive the message when trying to add as a new mail account I am still getting the same message. The Host name etc matches the details above,
4 months ago
I closed my BT Account some time ago. But cannot to change the details as Adminestrator. Or anywhere else, therefore I am unable to access anything that requires an E Mail before I can see it
6 months ago
how do I delete all mail in the inbox on my Iphone 5 in one go
7 months ago
My emails on my I-Phone 7 have stopped working error messages Cannot get Mail the username or password for "imap.tools.sky.com" is incorrect. I have tried different emails and I have tried to reset my password I have also deleted the mail account off the phone now I still receive the message when trying to add as a new mail account I am still getting the same messge. The Host name etc matches the details above,
7 months ago
I cannot get mail on my iphone
7 months ago
I couldn’t receive or send emails on my iPhone so changed my password online and still telling me on my iPhone that the password or username is incorrect but it’s not because I can log in and out online?
7 months ago
The email on my iPhone and iPad have stopped working but are ok on my iMac
8 months ago

Ask something or provide an answer!

Mail settings Sky

POP / IMAP	imap
Incoming server	imap.tools.sky.com
Incoming port	993
SSl (security) incoming	ssl
Outgoing server	smtp.tools.sky.com
Outgoing port	465
Requires sign-in	yes