Sky mail setup on iPhone

On this page you find the Sky mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for Sky.

iPhone guide to setup Sky mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Choose 'Add mail account', and enter the following information:

Name: your own name
Email: your Sky email address
Password: your Sky email password
Description: a personal description

3 Choose imap and enter the following details under 'Incoming mail server':

Hostname: imap.tools.sky.com
Username: your Sky email address
Password: your Sky email password

4 Under 'Outgoing mail server' enter the details below and choose 'next':

Hostname: smtp.tools.sky.com
Username: your Sky email address
Password: your Sky email password

5 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

6 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

7 Go back to the previous screen and under 'Outgoing server' click on smtp.tools.sky.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 465

8 Choose 'Done' at the top right and restart the iPhone to activate the settings.

Congratulations, your account is now set up. Open the mail app to use your account.

Question and Answer

Have a question regarding your iPhone email setup or think you can help other Sky users out? Please comment below!

  • I have had a problem for a few weeks across all my apple devices with my Sky email account. The solution is to ignore all the above, but to click on 'Yahoo' email when adding the account- all sorted quickly and simply.

    1 month ago
  • My email on my iPad and iPhone have stopped working and it keeps saying incorrect password. The password is correct as I can access with this on the internet. I have tried deleting and reinstalling the email account but the same message keeps coming up. Can you advise what the problem is please. Thanks

    1 month ago
  • Add your sky email in by clicking on ‘yahoo’ and mine added no bother.

    1 month ago
  • My iphone tells me that it cannot get mail and that imap.tools.sky.com is incorrect. I have set it up as you have stated, the only thing your script does not give is Server Port on incoming settings is 993. is this correct ??

    1 month ago
  • Hello... what’s going on with sky email!... unable get access, password is correct, able to access using web client, password is correct!... hello.... everyone is waiting for answer!.....

    1 month ago
  • Can not access my email account on my iPhone. Tried deleting and reading my account but still get user name or password incorrect for imap.tool.sky.com. Tried resetting password still get message. Please can you suggest anything that might resolve this issue Thanks

    1 month ago
  • Cannot access my emails keep coming up incorrect password on iMap account

    1 month ago
  • My sky email stopped working on my iPhone 1 day ago but I can still access it via the internet. I get the message the imap.tools.sky.com is not responding. What do I do?

    1 month ago
  • My sky email stopped working on my iPhone 6 days ago but I can still access it via the internet. I get the message the imap.tools.sky.com is not responding. What do I do?

    1 month ago
  • My email on my iPad and iPhone have stopped working and it keeps saying incorrect password. The password is correct as I can access with this on the internet. I have tried deleting and reinstalling the email account but the same message keeps coming up. Can you advise what the problem is please. Thanks

    1 month ago

Mail settings Sky

POP / IMAP imap
Incoming server imap.tools.sky.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.tools.sky.com
Outgoing port 465
Requires sign-in yes