Sky mail setup iPhone

Set up iPhone Sky

On this page you'll find the Sky mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for Sky, we offer you a comprehensive guide for setting up your Sky email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

1 Choose settings

2 Scroll down and choose Mail, Contacts and Calendars

3 Tap Add account and select Other

4 Tap Add Mail Account and enter the following information:

Name: your name
Email: your Sky email-address
Password: your Sky email-password
Description: enter "Sky"

5 Choose imap under incoming mail server and enter the following information:

Hostname: imap.tools.sky.com
Username: email
Password: your email-password

6 Scroll down and under outgoing mail server, enter the following information:

Hostname: smtp.tools.sky.com
Username: email
Password: your email-password

7 Tap save and in select your emailadress in the next screen.

8 Scroll down and under outgoing mail server choose SMTP.

9 Under Main server select smtp.tools.sky.com and make sure the following information is displayed:

SSL: ssl
Serverport: 465

10 Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:

SSL: ssl
Serverport: imap.tools.sky.com

11 Again, go back to the previous screen. Restart your iPhone to finish the setup!

Question and Answer

  • cannot add sky email to my iPhone. deleted it then readded but says its already on there. soooo frustrating!!!! please help me. I have followed all the instructions word by word and still nothing

    43 minutes ago
  • After pressing settings on my new iPad there is no ‘mail, contacts and calendar’. These are separate and nine has Add account

    1 day ago
  • I have a casio watch which \I am trying to set up mail alerts for, but can't seem to get it to set up. On my phone in the casio app, I need to set up my email, password, Description, IMAP/POP, but it keeps coming up as password or user name incorrect. Also I do not know the IMAP/POP information

    2 days ago
  • Have tried everything to get my email to work with Outlook but no joy. Waited nearly 10 minutes to get through and spoke to a operator who wasn't helpful and didn't understand and promptly cut me off! Please advise what is going on with sky email....

    2 weeks ago
  • Unable to download emails on iPhone but can login elsewhere....same as 100’s of people here. Help!

    2 weeks ago
  • Sky email not working on iPhone. I've been getting all the messages other users have posted. What is going on? I've deleted the account and try to add it but although it says it has been added, I cannot see the account. It feels like Sky have abandoned Sky email on iPhone.

    2 weeks ago
  • Can't send emails and my information is correct including my password

    3 weeks ago
  • I’ve not been able to send or retrieve email on my iPhone 11 since Wednesday up to then it was fine I know my password is correct as I can log into Yahoo through sky login Ive checked my settings and noticed my out going server port number is 587 and not 465 but it’s been like that on my last 3 iPhones without a problem can anyone help pleased!!

    3 weeks ago
  • it's saying my password is wrong

    3 weeks ago
  • Not receiving emails to my phone. Receiving them ok on my iPad. Please help

    1 month ago

Ask something or provide an answer!

Mail settings Sky

POP / IMAP imap
Incoming server imap.tools.sky.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.tools.sky.com
Outgoing port 465
Requires sign-in yes