iPhone - Sky mail setup

Set up iPhone Sky

On this page you'll find the Sky mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for Sky, we offer you a comprehensive guide for setting up your Sky email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

1 Choose settings

2 Scroll down and choose Mail, Contacts and Calendars

3 Tap Add account and select Other

4 Tap Add Mail Account and enter the following information:

Name: your name
Email: your Sky email-address
Password: your Sky email-password
Description: enter "Sky"

5 Choose imap under incoming mail server and enter the following information:

Hostname: imap.tools.sky.com
Username: email
Password: your email-password

6 Scroll down and under outgoing mail server, enter the following information:

Hostname: smtp.tools.sky.com
Username: email
Password: your email-password

7 Tap save and in select your emailadress in the next screen.

8 Scroll down and under outgoing mail server choose SMTP.

9 Under Main server select smtp.tools.sky.com and make sure the following information is displayed:

SSL: ssl
Serverport: 465

10 Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:

SSL: ssl
Serverport: imap.tools.sky.com

11 Again, go back to the previous screen. Restart your iPhone to finish the setup!

Question and Answer

  • cant receive or send emails,keep getting message do not recognise your username or password,this is on my lap top,this is also my primary email.

    5 months ago
  • Cannot receive emails

    5 months ago
  • I am unable to get into my sky email account This is my primary account Keeps saying incorrect details Unable to retrieve account Please phone this number HELP I have reciepts etc that I desperately need

    7 months ago
  • I cannot send emails , I receive on my iPad and iPhone

    7 months ago
  • Simply cannot find my password to log into my sky email account

    7 months ago
  • Hello, my emails aren't working on my iPad or iPhone. I have tried resetting my passwords several times and also deleting the accounts on both the iPad and iPhone to reinstall but it says that the username or password is incorrect when it isn't. Please help!

    7 months ago
  • I can receive emails but cannot send and the following message comes up: The username or password for "SMTP:anthony_coombes@sky.com@smtp.tools.sky.com" is incorrect.

    7 months ago
  • Outgoing server is not working, I keep getting message that my password is not correct yet it is as I can access my account on a browser but not on my devices mail tool why?

    7 months ago
  • I have forgotten my sky email password. Tried to reset with sky yahoo but new password not accepted. Very frustrating

    7 months ago
  • I am using correct email and password but keep getting incorrect email address or password message Please help Thanks

    7 months ago

Ask something or provide an answer!

Mail settings Sky

POP / IMAP imap
Incoming server imap.tools.sky.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.tools.sky.com
Outgoing port 465
Requires sign-in yes