Sky mail setup iPhone

Set up iPhone Sky

On this page you'll find the Sky mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for Sky, we offer you a comprehensive guide for setting up your Sky email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

1 Choose settings

2 Scroll down and choose Mail, Contacts and Calendars

3 Tap Add account and select Other

4 Tap Add Mail Account and enter the following information:

Name: your name
Email: your Sky email-address
Password: your Sky email-password
Description: enter "Sky"

5 Choose imap under incoming mail server and enter the following information:

Hostname: imap.tools.sky.com
Username: email
Password: your email-password

6 Scroll down and under outgoing mail server, enter the following information:

Hostname: smtp.tools.sky.com
Username: email
Password: your email-password

7 Tap save and in select your emailadress in the next screen.

8 Scroll down and under outgoing mail server choose SMTP.

9 Under Main server select smtp.tools.sky.com and make sure the following information is displayed:

SSL: ssl
Serverport: 465

10 Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:

SSL: ssl
Serverport: imap.tools.sky.com

11 Again, go back to the previous screen. Restart your iPhone to finish the setup!

Question and Answer

  • I closed my BT Account some time ago. But cannot to change the details as Adminestrator. Or anywhere else, therefore I am unable to access anything that requires an E Mail before I can see it

    2 weeks ago
  • how do I delete all mail in the inbox on my Iphone 5 in one go

    1 month ago
  • My emails on my I-Phone 7 have stopped working error messages Cannot get Mail the username or password for "imap.tools.sky.com" is incorrect. I have tried different emails and I have tried to reset my password I have also deleted the mail account off the phone now I still receive the message when trying to add as a new mail account I am still getting the same messge. The Host name etc matches the details above,

    1 month ago
  • I cannot get mail on my iphone

    1 month ago
  • I couldn’t receive or send emails on my iPhone so changed my password online and still telling me on my iPhone that the password or username is incorrect but it’s not because I can log in and out online?

    1 month ago
  • The email on my iPhone and iPad have stopped working but are ok on my iMac

    2 months ago
  • The emails on my iPhone and iPad have stopped but are ok on my iMac.

    2 months ago
  • “CANNOT SEND MAIL” from my iPad. The further info provided is “the user name or password for SMTP:t.greig@sky.com@smtp_tools.sky.com” is incorrect”. Since the transfer to yahoo I have had problems and I would be grateful if an idiots guide to action required for adjustments to my iPad (recently installed with iOS 12)

    2 months ago
  • I cannot receive it send emails on my iPhone 5SE

    2 months ago
  • i cant remember my password for my sky email, i am trying to set up my account on iphone 6, all information correct, please hoe do i reset my password

    3 months ago

Ask something or provide an answer!

Mail settings Sky

POP / IMAP imap
Incoming server imap.tools.sky.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.tools.sky.com
Outgoing port 465
Requires sign-in yes