Sky mail setup iPhone

Set up iPhone Sky

On this page you'll find the Sky mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for Sky, we offer you a comprehensive guide for setting up your Sky email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

1 Choose settings

2 Scroll down and choose Mail, Contacts and Calendars

3 Tap Add account and select Other

4 Tap Add Mail Account and enter the following information:

Name: your name
Email: your Sky email-address
Password: your Sky email-password
Description: enter "Sky"

5 Choose imap under incoming mail server and enter the following information:

Hostname: imap.tools.sky.com
Username: email
Password: your email-password

6 Scroll down and under outgoing mail server, enter the following information:

Hostname: smtp.tools.sky.com
Username: email
Password: your email-password

7 Tap save and in select your emailadress in the next screen.

8 Scroll down and under outgoing mail server choose SMTP.

9 Under Main server select smtp.tools.sky.com and make sure the following information is displayed:

SSL: ssl
Serverport: 465

10 Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:

SSL: ssl
Serverport: imap.tools.sky.com

11 Again, go back to the previous screen. Restart your iPhone to finish the setup!

Question and Answer

  • Not receiving emails to my phone. Receiving them ok on my iPad. Please help

    1 week ago
  • I cannot send emails

    3 weeks ago
  • Unable to open sky email it’s telling me out host not responding

    3 weeks ago
  • Hi I used to be able to access my emails on iPhone 4 but cannot now. I've done all of the above and its still not working. Can you help please? thank you

    1 month ago
  • Unable to get e mails on my I Phone but can get them on my I Pad

    1 month ago
  • Hi I have been unable to access my emails since early August. IMAP tools is not responding. Any advice please 07920 515050

    1 month ago
  • For some reason when L try to send an email l get the following message. The username or password for "SMTP:n.earls@sky.com@smtp.tools.sky.com" is incorrect. I don't know why as I have been successfully sending emails for years without any problems. Please help!! Thank you.

    1 month ago
  • Not receiving emails to my phone. Receiving them ok on my iPad. Please help

    1 month ago
  • Cannot access my emails Message saying incorrect imap password?

    1 month ago
  • Please help it is driving me mad not being able to remember my password to reset it

    1 month ago

Ask something or provide an answer!

Mail settings Sky

POP / IMAP imap
Incoming server imap.tools.sky.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.tools.sky.com
Outgoing port 465
Requires sign-in yes