BT Connect email settings for Outlook

On this page you find the BT Connect mail settings for Outlook. Follow the step-by-step Outlook guide or use the settings overview with the imap and pop3 server email settings for BT Connect.

Mail settings BT Connect

POP / IMAP imap
Incoming server imap4.btconnect.com
Incoming port 143
SSl (security) incoming none
Outgoing server imap.btconnect.com
Outgoing port 587
Requires sign-in yes

Outlook guide to setup BT Connect mail

1 Start Outlook, click the File tab and click in the category information Account Settings

2 Click in the tab Email on New.

3 Switch on Server Settings and click Next.

4 Select Internet Email Addresses, click Next and enter the following data among user data:

Your name: Your full name.
Email Address: your BT Connect email address.

5 In the box Type Account below Server Information, select imap and fill out the following information:

Incoming e-mail: imap4.btconnect.com
Incoming port: 143

Outgoing e-mail: imap.btconnect.com
Outgoing port: 587

6 Under Login Information fill in the following settings:

E-mail: your BT Connect email-adress
Password: your BT Connect email-password

Login with security: none

7 Click on Test Account Settings. If all goes well, click next and then finish.

Question and Answer

Have a question regarding your Outlook email setup or think you can help other BT Connect users out? Please comment below!

  • My mail box is saying its full 96gb i have removed load of mail and cleaned up my pc. but it is still saying full? and now i cant send any email. only i can receive them??

    4 months ago
  • I am trying to make my btconnect email account open in Outlook, but i have forgotten my password . How can I reset it and complete the set up. Thanks.

    6 months ago
  • this problem has been going on for the past year. Emails going to clutter instead of our Email box

    7 months ago
  • why does our invoices stay in clutter and not get into our Email address box. It doesn't go into spam either. We do not get important mail from people. this needs to be sorted. We are not the only btconnect.com with this problem

    7 months ago
  • I am trying to make my btconnect email account open in Outlook, but my password has been frozen (I must have miskeyed it). How can I reset it and complete the set up. Thanks.

    8 months ago
  • 123

    8 months ago
  • can not log in

    1 year ago
  • I cannot make my btconnect mail account in Outlook, Windows 10 receive mail. I can send mail, but only when I set it up automatically and then I seem unable to use advanced settings. Please help - it's been 2 wasted days.

    2 years ago
  • Since a glitch with our broadband connection a few weeks back - which might be totally unrelated - e-mails sent from this address appear to come from a "Doris Smith" who was chair of the organisation a few years back. We use Microsoff Office Outlook and going into Tools, Accounts and "change settings" the "Your Name" show what we want with as "LPForum" with no sign of a Doris Smith anywhere. How can this be corrected so that those receiving the mail see it is from "LPForum". This is quite an important issue for what is a small charity as the mail otherwise can be treated as junk and discarded unread.

    2 years ago