BT Connect email settings for Outlook

BT Connect
On this page you find the BT Connect mail settings for Outlook. Follow the step-by-step Outlook guide or use the settings overview with the imap and pop3 server email settings for BT Connect.

Mail settings BT Connect

POP / IMAP imap
Incoming server
Incoming port 143
SSl (security) incoming none
Outgoing server
Outgoing port 587
Requires sign-in yes

Outlook guide to setup BT Connect mail

1 Start Outlook and open 'Account Settings'.

Click on the file tab and in the 'Information' category click on 'Account Settings'

2 Create a new email account.

In the 'Email' tab, click 'New'

3 Enable 'Server Settings' and click Next.

Check 'Server settings'.

4 Congratulations, your account has been added!

Click on 'Test Account Settings'. If everything goes well, click on next and then on finish.

Question and Answer

Have a question regarding your Outlook email setup or think you can help other BT Connect users out? Please comment below!

  • I cannot access my emails on my laptop (Outlook)!

    7 months ago
  • Good afternoon, I have a user that would like to add their BT connect account to Outlook 2016. I have tried the below config: Incoming e-mail: Incoming port: 143 Outgoing e-mail: Outgoing port: 587 I have also tried the below Incoming Settings: Outgoing Server Settings: port 995 Outgoing setting: port 587 IMAP Settings for BT Mail:- Incoming Mail – Incoming port – 993 Outgoing email – Outgoing Port No. – 587 POP Settings for BT Mail:- Incoming POP3 Server – Port No. for POP3 – 110 Outgoing Server – SMTP Port No. – 587 However, it fails to connect. 'Something went wrong 'It looks like you entered incorrect settings for the incoming IMPA server. Please check the incoming IMAP server settings in account settings and try again' Please can you assist? Kind regards Pav

    2 years ago
  • My mail box is saying its full 96gb i have removed load of mail and cleaned up my pc. but it is still saying full? and now i cant send any email. only i can receive them??

    4 years ago
  • I am trying to make my btconnect email account open in Outlook, but i have forgotten my password . How can I reset it and complete the set up. Thanks.

    4 years ago
  • this problem has been going on for the past year. Emails going to clutter instead of our Email box

    4 years ago
  • why does our invoices stay in clutter and not get into our Email address box. It doesn't go into spam either. We do not get important mail from people. this needs to be sorted. We are not the only with this problem

    4 years ago
  • I am trying to make my btconnect email account open in Outlook, but my password has been frozen (I must have miskeyed it). How can I reset it and complete the set up. Thanks.

    4 years ago
  • 123

    4 years ago
  • can not log in

    5 years ago
  • I cannot make my btconnect mail account in Outlook, Windows 10 receive mail. I can send mail, but only when I set it up automatically and then I seem unable to use advanced settings. Please help - it's been 2 wasted days.

    5 years ago