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BT Internet email settings for Outlook

BT Internet
On this page you find the BT Internet mail settings for Outlook. Follow the step-by-step Outlook guide or use the settings overview with the imap and pop3 server email settings for BT Internet.

Mail settings BT Internet

POP / IMAP imap
Incoming server mail.btinternet.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server mail.btinternet.com
Outgoing port 587
Requires sign-in yes

Outlook guide to setup BT Internet mail

1 Start Outlook and open 'Account Settings'.

Click on the file tab and in the 'Information' category click on 'Account Settings'

2 Create a new email account.

In the 'Email' tab, click 'New'

3 Enable 'Server Settings' and click Next.

Check 'Server settings'.

4 Congratulations, your account has been added!

Click on 'Test Account Settings'. If everything goes well, click on next and then on finish.

Question and Answer

Have a question regarding your Outlook email setup or think you can help other BT Internet users out? Please comment below!

  • I have tried all the different settings for Outlook and BTinternet. Nothing seems to work. Any ideas?

    2 years ago

  • my email was working till November 2020. As I was ill my children took me to Northern Ireland. Due to covid19 restrictions II could not return until May 2021. when I came back I could not get into my email

    3 years ago

  • I have had problems since October 2020. I can’t send emails using Outlook and only my Laptop will receive them. I have now found that I have the same problems using the BT App on a Windows machine. It looks like the problem is a Windows setting that changed in an update last October. If anyone can help please send me an email. I can get them on my iPad.

    3 years ago

  • As above, these instructions don't work!

    3 years ago

  • I cannot get my btinternet email address to work using these instructions, please can you update this! I am using office 365

    3 years ago

  • The instructions to add to Outlook do not work

    3 years ago

  • I can access outlook from my account from my computer,hqwever my partner is having problems her outlook is not recognising her password . her address is :lizpauer@btopenworld.com.

    3 years ago

  • I have been accessing email via windows using my btinternet address for some years. Suddenly on May 12th mid afternoon they froze it with a little stripe cross the top of the screen saying they could not access it. Don't know why, their website is very poorly organised and not user friendly..

    4 years ago

  • My email is a btconnect one. Settings in this article are for btinternet

    4 years ago

  • My email is a btconnect one. Settings in this article are for btinternet

    4 years ago