BT Internet email settings for Outlook
On this page you find the BT Internet mail settings for Outlook. Follow the step-by-step Outlook guide or use the settings overview with the imap and pop3 server email settings for BT Internet.
Mail settings BT Internet
| POP / IMAP | imap |
| Incoming server | mail.btinternet.com |
| Incoming port | 993 |
| SSl (security) incoming | ssl |
| Outgoing server | mail.btinternet.com |
| Outgoing port | 587 |
| Requires sign-in | yes |
Outlook guide to setup BT Internet mail
1 Start Outlook, click the File tab and click in the category information Account Settings
2 Click in the tab Email on New.
3 Switch on Server Settings and click Next.
4 Select Internet Email Addresses, click Next and enter the following data among user data:
Your name: Your full name.
Email Address: your BT Internet email address.
5 In the box Type Account below Server Information, select imap and fill out the following information:
Incoming e-mail: mail.btinternet.com
Incoming port: 993
Outgoing e-mail: mail.btinternet.com
Outgoing port: 587
6 Under Login Information fill in the following settings:
E-mail: your BT Internet email-adress
Password: your BT Internet email-password
Login with security: ssl
7 Click on Test Account Settings. If all goes well, click next and then finish.
Have a question regarding your Outlook email setup or think you can help other BT Internet users out? Please comment below!
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I have been accessing email via windows using my btinternet address for some years. Suddenly on May 12th mid afternoon they froze it with a little stripe cross the top of the screen saying they could not access it. Don't know why, their website is very poorly organised and not user friendly..
1 month ago -
My email is a btconnect one. Settings in this article are for btinternet
4 months ago -
My email is a btconnect one. Settings in this article are for btinternet
4 months ago -
I am trying to set up a new email address (hughes.obm@btinternet.com) in Outlook on a number of devices. I have followed the instructions in email Account Settings (though they differ from the ones given on this website) but am receiving the response that the incoming server cannot be found. I have had the same response in both POP and IMAP. Please advise
4 months ago -
Imap.btinternet.com or mail.btinternet.com Smtp.btinternet.com or mail.btinternet.com Imap and smtp userid is your email address and password you use for your email
4 months ago -
If you are using an e-mail app you need to login using a PC every 6 months or account will stop working.
4 months ago -
I can't access my emails via my Outlook app. I keep getting asked to input my password every week or so, but now I'm being asked for a whole lot of other info I don't know and even trying to find this info online hasn't helped as everything I put in is rejected. Can you please help as I'm getting more and more frustrated and I don't want to have to keep accessing my email online? I'm being asked for: IMAP Host Name: IMAP Username: IMAP Password: SMTP Host Name: SMTP Username: SMTP Password: Please help as I'm pulling my hair out trying to sort this. I even uninstalled and reinstalled Outlook, but this only worked for the first time I logged in and then all this stuff came up again. I've been at this for nearly 2 hours trying every combination of possible response I can find to no avail. I don't understand why I can't just use the BT Yahoo app I used to have, it's already annoying that I've had to change from that. I mean when I get my email online it still says Yahoo in the address bar, so why it doesn't work anymore is a mystery. I really don't want to have to change to yet another email app. Please, please help. Sandra Frew tsfrew@btinternet.com
4 months ago -
Can no longer connect outlook to BT mail
4 months ago -
Is it because you have left brexit
5 months ago -
You have messed about so much with my account please delete it from btinternet I have found a new server
5 months ago
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