NTL World email settings for iPhone

On this page you find the NTL World mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for NTL World.

Mail settings NTL World

POP / IMAP imap
Incoming server imap.ntlworld.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.virginmedia.com
Outgoing port 465
Requires sign-in yes

iPhone guide to setup NTL World mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Choose 'Add mail account', and enter the following information:

Name: your own name
Email: your NTL World email address
Password: your NTL World email password
Description: a personal description

3 Choose imap and enter the following details under 'Incoming mail server':

Hostname: imap.ntlworld.com
Username: your NTL World email address
Password: your NTL World email password

4 Under 'Outgoing mail server' enter the details below and choose 'next':

Hostname: smtp.virginmedia.com
Username: your NTL World email address
Password: your NTL World email password

5 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

6 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

7 Go back to the previous screen and under 'Outgoing server' click on smtp.virginmedia.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 465

8 Choose 'Done' at the top right and restart the iPhone to activate the settings.

Congratulations, your account is now set up. Open the mail app to use your account.

Question and Answer

Have a question regarding your iPhone email setup or think you can help other NTL World users out? Please comment below!

  • I can’t retrieve my email password

    2 years ago
  • I can’t remember my email password

    2 years ago
  • Forgotten my password and it won't except my user name.

    2 years ago
  • emails not on phone - password incorrect how do i check password or change it

    2 years ago
  • Hi

    3 years ago
  • my email account as been locked I won't it unlocked it was due to password

    3 years ago
  • can't receive emails

    3 years ago
  • can't receive emails

    3 years ago
  • can't receive emails

    3 years ago
  • This worked okay for my iPad Air2 but not my iPhone 4S

    3 years ago