BT Internet email settings for Outlook

BT Internet
On this page you find the BT Internet mail settings for Outlook. Follow the step-by-step Outlook guide or use the settings overview with the imap and pop3 server email settings for BT Internet.

Mail settings BT Internet

POP / IMAP imap
Incoming server mail.btinternet.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server mail.btinternet.com
Outgoing port 587
Requires sign-in yes

Outlook guide to setup BT Internet mail

1 Start Outlook and open 'Account Settings'.

Click on the file tab and in the 'Information' category click on 'Account Settings'

2 Create a new email account.

In the 'Email' tab, click 'New'

3 Enable 'Server Settings' and click Next.

Check 'Server settings'.

4 Congratulations, your account has been added!

Click on 'Test Account Settings'. If everything goes well, click on next and then on finish.

Question and Answer

Have a question regarding your Outlook email setup or think you can help other BT Internet users out? Please comment below!

  • I cannot link my btinternet account to either Outlook or Windows 10 mail. it says that 'the connection to the incoming (IMAP) server was dropped. I have tried re-setting the password but the problem persists.

    3 years ago
  • Cannot send or receive e-mail using outlook account my e-mail server is B.T. Please confirm all of the incoming / Outgoing server settings

    3 years ago
  • I cannot set up BT Internet Mail to synch with MS Outlook. I am running Windows 10 on my laptop. The IMAP/POP settings you give do not work for me.

    3 years ago
  • I have had only intermittent email service for the last 5 days. I have reported the fault many times but got no satisfaction. Just now I spoke to your man in Stockport and he suggested email settings may be at fault. Please advise how I may check and correct if wrong.

    3 years ago
  • My BT email account is accessed through Outlook both on a laptop and on a PC, Both run Windows 10 and Office 365 and appear to have been set up the same as IMAP/SMTP accounts. However the laptop replicates my personal email account folder structure but the pc has only a default structure. How can I make the pc replicate my folders and will they then all synchronise? Thanks

    3 years ago
  • I download my email using OUTLOOK. It has stopped working on 2 previous occasions. My email worked fine on Saturday, 5th January 2019, this morning it has stopped working AGAIN. I can log on using THE SAME address and password on the internet but OUTLOOK will not work. It is important that I can download using outlook as it makes reading my daily emails and easier task. Please help. Dr Davies

    3 years ago
  • How do I change a password and get it accepted

    3 years ago
  • fix SYS/TEMP internal server error IS 6532

    5 years ago
  • fix SYS/TEMP internal server error IS 6532

    5 years ago
  • I am trying to set up my bt internet account on Outlook with OS windows 10 but keep getting the error that no service was listening. I tried many setting with no joy. Can you help please?

    5 years ago