iPhone - Blueyonder mail setup

On this page you'll find the Blueyonder mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for Blueyonder, we offer you a comprehensive guide for setting up your Blueyonder email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

Mail settings Blueyonder

POP / IMAP imap
Incoming server imap4.blueyonder.co.uk
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.blueyonder.co.uk
Outgoing port 465
SSL (security) outgoing ssl
Requires sign-in yes

Choose settings1
Scroll down and choose Mail, Contacts and Calendars2
Tap Add account and select Other3
Tap Add Mail Account and enter the following information:4

Name: your name
Email: your Blueyonder email-address
Password: your Blueyonder email-password
Description: enter "Blueyonder"

Choose imap under incoming mail server and enter the following information:5

Hostname: imap4.blueyonder.co.uk
Username: email
Password: your email-password

Scroll down and under outgoing mail server, enter the following information:6

Hostname: smtp.blueyonder.co.uk
Username: email
Password: your email-password

Tap save and in select your emailadress in the next screen. 7
Scroll down and under outgoing mail server choose SMTP.8
Under Main server select smtp.blueyonder.co.uk and make sure the following information is displayed:9

SSL: ssl
Serverport: 465

Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:10

SSL: ssl
Serverport: imap4.blueyonder.co.uk

Again, go back to the previous screen. Restart your iPhone to finish the setup!11

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Ask something or provide an answer!



Karen spicer 17-04-2016 14:54

Can't do above as I've forgotten my password and iPad wont accept anything without password

Christine 30-09-2016 18:51

I've lost my email could somebody help thanks

Damian harrison 21-11-2016 07:57

I've lost my email could somebody help thanks

Damian harrison 21-11-2016 07:58

I've lost my email could somebody help thanks

Damian harrison 21-11-2016 07:58

Hi I have successfully got blueyonder mail working on iPhone 6. On my laptop the email is viewed through Outlook as is Calendar. But calendar on iPhone is not showing same as laptop, only shows public holidays. I have tried adding outlook account to iPhone but this only doubles up on mail and won't make calendar work.

Peter 04-10-2016 20:47

I have forgotten my password

Norma Young 23-11-2016 13:48

Do I have to put my existing password in to create another account

Ian 19-06-2016 13:46


Says "cannot send mail" as "SMTP:devi.palania@blueyonder.co.uk" is incorrect. I entered incorrect password by mistake when first trying to send an e-mail on my new I-phone. Don't know how to rectify this. Can receive mails but not able to send them on my new iPhone now. Who should I cot tact to rectify this? Thanks for your help

Deivanai Palaniappa 30-07-2016 09:41


How do I delete this Email

Roger Green 12-04-2016 17:22


cant get e mails on mobile as forgotten password. please help

john gray 15-11-2016 12:42


What was my blue yonder address please

Dave DICKSON 05-12-2016 12:56


I am at a complete loss setting up my email account on my iPhone 6 Plus

Stewart Booth 13-07-2016 23:05


Have followed the above instructions but still cannot get blueyonder email account on my iphone6 - still going to old ipone5 with no sim however?? The passwords are not recognised

sheila 05-06-2016 14:39


My email has been working perfectly for years and now it's stopped working .. Works ok on my computer .. Is the mail server down .. I've been into settings and imap4 is now only imap I've not changed settings ??

Darren 15-07-2016 16:30


It says username or password incorrect

Dave 28-03-2016 11:55


It says username or password incorrect

Bernice 21-03-2016 22:19


iPhone6S - Password no longer recognised for outgoing mail. Still works fine on PC. With ios10 update, ipad also no longer sends blueyonder email. Can still receive though.

Steve 01-10-2016 23:25


Trying to put email account on to new phone but been forgotten username and password

Jane Phillips 28-05-2016 00:40


I've forgotten my password changed to a new phone so can't set up my email for my blue yonder emai address

Angie penney 28-05-2016 14:10


I am unable to connect to blueyonder on my iPhone SE - I get a message saying username or password for imap. Blueyonder is incorrect. I have tried imap4 - I have no problem on iPad or online

Debby Horbury 11-07-2016 20:56


I am unable to connect to blueyonder on my iPhone SE - I get a message saying username or password for imap. Blueyonder is incorrect. I have tried imap4 - I have no problem on iPad or online

Debby Horbury 11-07-2016 20:56


Cannot seem to use 4g to send and receive emails on iPhone 6 using blueyonder account. Works fine on wifi but with 4g get message connection to smtp blueyonder outgoing server failed. All settings are correct as far as I can tell. Can I configure additional outgoing mail servers for blueyonder?

Prue dixon 14-02-2016 02:49


I use an Apple iPhone and all was working fine, yesterday I downloaded an update from Apple and today all my emails (inbox) have gone, an empty inbox. I have checked the deleted items but they are not there.

Robert corbett 03-08-2016 10:42


My blueyonder mail is failing to download on my phone having worked perfectly up to 3 weeks ago. There is no problem on my pc. I have tried reinstalling as per your page but it doesn't work

Judy 12-04-2016 17:06


it says username or password incorrect

Janie 26-03-2016 16:56


I can't seem to send my email or reply mails that are send to me in my blueyonder email

Khlooi 06-05-2016 18:21


i am trying to set up email on my iphone4 but have forgotten my password

Joy hooks 21-01-2016 10:04


It says username or password incorrect

Bernice 21-03-2016 22:23


I can't get my emails on my ohone

Vilma Mcnamara 01-07-2016 23:22


I have forgotten my email password, how do I change it please?

Maurice Wright 15-11-2015 14:18


It says username or password incorrect

Dave 28-03-2016 11:45


Failed at first step: "Choose settings". does not respond I.F.

I Fourie 26-01-2015 16:12


I have successfully managed all the above steps but on the last step I am unable to type letters for the serverport: can only add numbers - also I have an option for S/MIME

Jo Foster 07-03-2016 12:01


I cannot get in to my e-mails or send them it keeps telling me my e-mail address or password are wrong but they are the same ones lv,e always had so what can l do

Maureen 27-05-2016 21:01


Can you please tell me why I am not receiving emails on my blueyonder email account. Can view them on virgin media website but not on my iPad or desktop computer. Thank you

Ann 02-04-2016 16:42


I have just updated my wife to an iPhone 6s but she can't remember her password and we don't have a virgin account anymore. Can you help

Kenny 20-11-2015 23:05


Hi I forgot my password for my email so can't receive or set it up on my new iPhone I also can't send emails from my iPad but can receive them

Annaliese 01-10-2015 23:16


I cannot send my emails, and I don't know what my password is. Can you help?

Joan Paramor 03-03-2015 14:14


How do I reset a forgotten blueyonder password

Maurice Wright 15-11-2015 14:55


Although I can receive e mails I can't return e mails. Message comes up either password or username is incorrect. I don't know the password. Can I change it?

Jean Potts 12-01-2016 20:48


I am unable to receive emails since Sunday 10 April 2016 - the message is: The username or password for "blueyonder.co.uk" is incorrect. Help please.

Kathry 12-04-2016 16:33


Hi. I've just upgraded my iPhone from a 5s to a 6s. Everything is now working except that outgoing mail from my blueyonder account will not go from the new phone, though it will from my old phone and my iPad. I've checked settings - they are the same on both phones. Any ideas?
Many thanks.

Julia Evans 07-10-2015 17:55


Have forgotten my password for maurice.wright@blueyonder.co.uk can you help please?

Maurice Wright 15-11-2015 14:24