Sky.com email settings for Outlook

Sky.com
On this page you find the Sky.com mail settings for Outlook. Follow the step-by-step Outlook guide or use the settings overview with the imap and pop3 server email settings for Sky.com.

Mail settings Sky.com

POP / IMAP imap
Incoming server imap.tools.sky.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.tools.sky.com
Outgoing port 465
Requires sign-in yes

Outlook guide to setup Sky.com mail

1 Start Outlook and open 'Account Settings'.

Click on the file tab and in the 'Information' category click on 'Account Settings'

2 Create a new email account.

In the 'Email' tab, click 'New'

3 Enable 'Server Settings' and click Next.

Check 'Server settings'.

4 Congratulations, your account has been added!

Click on 'Test Account Settings'. If everything goes well, click on next and then on finish.

Question and Answer

Have a question regarding your Outlook email setup or think you can help other Sky.com users out? Please comment below!

  • After 18 months of using with no problems, my email is now asking for a password (that I don't know - tried all my usual ones) and is not receiving or sending emails. How do I resolve this?

    7 years ago
  • Do not know what has happened to my email but have tried everything and can not get any incoming mail.If I delete account can I then reopen it.

    7 years ago
  • incoming emails are going to my Trash box, Please correct also my PC is very slow and not what I was promised when signing up.

    7 years ago
  • Hi there, I am trying to set my Sky email account on my recently purchase LG G3 S. It keeps on saying when I put in my details that they aren't recognised and it can't connect to the server. I am using the settings app, with accounts and sync and the email app, when I put in my details, this is where I have the issues. I not sure how to do it manually? So been trying to do it automatically. I don't click on Microsoft Exchange I press on other.

    7 years ago
  • I am trying to set up sky email on Outlook in Windows 8. I have input the IMAP settings as shown on this page, but both outgoing and incoming are failing. Can you please assist

    7 years ago
  • I am trying to set up outlook to receive my emails and I am being asked for mail server as part of the server information please could you advise me what it is

    7 years ago
  • I have an email address vedalyn@sky.com set-up within outlook which is the primary account on my sky account which is working fine. But what I can't get to work in outlook is an alias mingo02@sky.com under my primary account, I just receive an error message stating check email address i.e mingo02@sky.com Can you look into this please....thanks

    7 years ago
  • This is wrong, the incoming port is 995 not 993

    7 years ago
  • looking for some help with my fathers sky.com e-mail account please......he has it running through Windows Live, but it is saying that his password to the server is wrong, and we cannot find a way to change it. The server it is pointing to is pop.tools.sky.com; his e-mail address is d.sammon@sky.com Please use my e-mail address above for contact as his does not refresh.

    8 years ago
  • Trying to set up email in Outlook but receive the messages cannot find the server and authentication required

    8 years ago