iPhone - Wanadoo mail setup

On this page you'll find the Wanadoo mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for Wanadoo, we offer you a comprehensive guide for setting up your Wanadoo email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

Mail settings Wanadoo

POP / IMAP imap
Incoming server pop.wanadoo.co.uk
Incoming port 110
SSl (security) incoming none
Outgoing server smtp.orange.net
Outgoing port 587
SSL (security) outgoing none
Requires sign-in no

Choose settings1
Scroll down and choose Mail, Contacts and Calendars2
Tap Add account and select Other3
Tap Add Mail Account and enter the following information:4

Name: your name
Email: your Wanadoo email-address
Password: your Wanadoo email-password
Description: enter "Wanadoo"

Choose imap under incoming mail server and enter the following information:5

Hostname: pop.wanadoo.co.uk
Username: email
Password: your email-password

Scroll down and under outgoing mail server, enter the following information:6

Hostname: smtp.orange.net
Username: email
Password: your email-password

Tap save and in select your emailadress in the next screen. 7
Scroll down and under outgoing mail server choose SMTP.8
Under Main server select smtp.orange.net and make sure the following information is displayed:9

SSL: none
Serverport: 587

Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:10

SSL: none
Serverport: pop.wanadoo.co.uk

Again, go back to the previous screen. Restart your iPhone to finish the setup!11

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Q&A

Ask something or provide an answer!

I have tried the above on innumerable occasions. My iPad keeps telling me to check settings!

Amar 05-10-2015 02:00

I have tried the above on innumerable occasions. My iPad keeps telling me to check settings!

Amar 05-10-2015 20:39

Ok so I've worked it out when setting up your email account, go to other then it will come up with where to put your name and at the top it will say imap or pop
Make sure you set your email account up on pop
Say no to ssl
Hope it works
As we have had a stressful few months

Nicola 10-11-2015 18:11

Is this account still open?

Eric delmas 11-11-2015 18:22

it hasn't worked

SHERYL TOWNSEND 26-01-2016 14:42

I followed the above for my grandmothers wanadoo email account but it didn't work!! Any advice?

Ellie Hopkins 19-05-2016 15:17

for the first time in years i cannot access into my e mail account-its asking for username and password-have forgotten both.Am not IT conversant,can you help? ty

peter rostron 20-12-2015 10:32

I have forgotten my password it is over 10 years old!

Jenny Anderson 09-10-2015 19:05

My friend wishes to end his account with you and you are saying that you cannot do it without his password, which he has forgotten.
My friend is elderly and unwell and your company is causing him much worry.
He is unable to speak to you himself due to his illness and I am now telling you if you do not end his account we will be taking legal action against you.
You would seem to be preying on an elderly inform gentleman and this will not be tolerated.

Sheila Glover 22-04-2016 14:46

i can't get the orange email settings to work on my iPhone 6 any ideas ?

paul hodgson 05-11-2016 12:50

Tried configuring my wanadoo email account to access it on my iPhone 6. Followed the instructions and got an error saying it couldn't find the ssl but I clicked ok to carry on without it. Next message was unable to find incoming pop.wanadoo.co.uk as per instructions. Any help would be appreciated. Thank you. Rita

Rita brush 12-08-2016 00:28

Tried configuring my wanadoo email account to access it on my iPhone 6. Followed the instructions and got an error saying it couldn't find the ssl but I clicked ok to carry on without it. Next message was unable to find incoming pop.wanadoo.co.uk as per instructions. Any help would be appreciated. Thank you. Rita

Rita brush 12-08-2016 00:31

I cannot get my e mails on my androyed tablet

Dorothy Rita Fanshaw 12-01-2017 09:46

how do you do a password reset

joanne lloyd 02-04-2016 14:47

My friend wishes to end his account with you and you are saying that you cannot do it without his password, which he has forgotten.
My friend is elderly and unwell and your company is causing him much worry.
He is unable to speak to you himself due to his illness and I am now telling you if you do not end his account we will be taking legal action against you.
You would seem to be preying on an elderly inform gentleman and this will not be tolerated.

Sheila Glover 03-05-2016 18:36

I have change over to virgin media and I need to change my password both incoming and out going how do I do it.?

Robin Woodford 21-09-2016 11:45

The settings that have been given do not work, getting really fed up now with trying.

SHERYL TOWNSEND 12-02-2016 13:19

On my iPhone 6
I've followed instructions, but at the end I get The IMAP server "pop.wanadoo.co.uk" is not responding. Check network connection.
All other phones are getting email

Natalie 09-10-2016 09:43

Have I phone 5 tried all above also spent hours on phone trying to get help. Old wanadoo address. Please help

Elizabeth Dymond 08-04-2016 15:53

Have tried all of the above to get my emails on iPhone 6 but keep getting cannot connect to wanadoo server.

Frank 15-02-2016 19:01

I have 2 Wanadoo liveboxes now it is EE what doe I do with these liveboxes?

eric swan 11-05-2016 14:17

accessemail

paulnorris 02-12-2016 14:36

The advice to set up Mail on my iPad Air doesn't work

Pat 10-09-2016 13:18

+1

i changed imap to pop in account settings and it worked (not sure if its correct thing to do though)

Jim Lester 17-09-2016 10:29

+1

I've followed and checked all the above, but my phone still wont download emails!

Jackie 27-06-2016 18:59

+2

Tried above instructions and no joy keeps advising check settings .... Help !!!

Val Locke 17-07-2016 06:08

+2

I can complete the set up for my email until the until step 10 Choose advanced when I come to the Server Port I can only get numbers no letters to insert pop.wanadoo.co.uk
I see that someone has had the same problem

Mike Draine 28-02-2016 14:00

+3

can't get my mail on iphone 6

Dorohy Sinclair 25-12-2015 19:30

+4

I've had my wanadoo account set up to send/receive emails on my iphone - recently I've been unable to send. i was advised to reinstall but the password is not recognised; how do I get the email password reset?

lesley 22-11-2015 20:31

+4

Have tried all of the above to get my emails on iPhone 6 but keep getting cannot connect to wanadoo server.

Frank 19-02-2016 17:07

+5

I receive emails on my iPad air2 but with some when I look at them later it says they have not been downloaded from the server. How can I solve this?

Maggie Booth 04-11-2015 22:00

+6

when you go to final serverport you only get numbers no letters this may be my problem i have iphone 6s

Maria Heath 16-11-2015 12:05

+6

Having trouble connecting my Wanadoo email account to my iPhone 6. I've followed your instructions but they haven't worked. Please help

Kathryn Garner 26-11-2014 19:44

+6

My e mails just stopped a few days ago. Same settings last 10 years, no problems. I have tried resetting my pass word, no good. Also tried accessing my account on tablet, phone, laptop all no good.. Message saying wrong password or dose not recognise e mail address

Roger selwyn 01-03-2016 13:16

+6

No luck setting it up any suggestions

Peter Bulkeley 03-03-2015 22:17

+7

How to change wanadoo password?

Martin 05-02-2016 21:23

+8

Hi, I am having trouble in setting up my email account on my iPhone 5S. After instruction no.6 i get this message -
"The IMAP server ‘pop.wanadoo.co.uk is not responding. Check your network connection and that you entered the correct information in the ‘Incoming Mail Server’ field."
Please can you advise.
Many Thanks
Val

Val Hester 11-10-2015 22:37

+9

I have tried the above on innumerable occasions. My iPad keeps telling me to check settings!

Amar 06-10-2015 05:11

+9

I have a phone4.Tried many time but get to step 6 6 then get message 'The IMAP server "pop.wanadoo.co.uk" is not responding. Check your network connection and that you entered the correct information in the " incoming Mail Server" field. Can you help?

Jay 13-11-2015 20:05

+9

Forgotten email password - how can I reset it??

Tess 18-11-2014 22:37

+9

I have tried the above on innumerable occasions. My iPad keeps telling me to check settings!

Amar 10-10-2015 12:33

+9

Cannot connect using SSL

Wayne Richardson 09-02-2015 19:25

+9

No luck setting it up any suggestions

Peter Bulkeley 03-03-2015 22:17

+9

Message "cannot connect using SSL" , selected to connect without SSL and message back saying wanadoo not responding. This is on Ipad4

Rod 06-04-2015 15:32

+11

Can someone please please help I have an old wanadoo email and I'm trying to add this onto an iPhone 5s. I have done all your settings but this still will not work.

SHERYL TOWNSEND 26-01-2016 15:53

+11

Hi
can you please help me to retrieve my password for my wanadoo acc. I've changed my pc and lost my wat a bit
Many thanks Terry Dulieu

terry dulieu 03-03-2015 12:50

+12

I am trying to access the email on Ipad, the outgoing works OK but can not receive the incoming, am inputing pop.wanadoo.co.uk, user name and password as asked by Apple and the instructions above and it will not work. All the info is correct any ideas??

francis boff 02-02-2015 17:46

+22

Cannot connect using SSL

Teresa 30-11-2014 13:25

+41

Hi, I'm trying to get my Wanadoo emails to come through on my iphone 5. I have followed the instructions you have given but it's not accepting them. Any ideas?

Kevin Moss

Kevin Moss 19-10-2014 20:28