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Sky.com email settings for Android

Sky.com
On this page you find the Sky.com mail settings for Android. Follow the step-by-step Android guide or use the settings overview with the imap and pop3 server email settings for Sky.com.

Mail settings Sky.com

POP / IMAP imap
Incoming server imap.tools.sky.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.tools.sky.com
Outgoing port 465
Requires sign-in yes

Android guide to setup Sky.com mail

1 Open your Email application from the menu, add a new account and choose 'Other'.

If you do not have an account yet, you can start setting up right away. Otherwise, open 'Settings' in the email app and choose 'Add account'.

2 In the next screen enter your account details and click on 'Login':

Email: your Sky.com email address
Password: your Sky.com email password

3 Choose imap and enter the following details under 'Server incoming mail':

imap server: imap.tools.sky.com
Security type: ssl
Port: 993

4 Your account is now ready to use.

Congratulations, your account is now set up. Open the email app on your smartphone to use your email.

Question and Answer

Have a question regarding your Android email setup or think you can help other Sky.com users out? Please comment below!

  • Hi i am having trouble, after following the instructions i keep getting a message saying we cant verify the account.

    5 years ago

  • I'm not able to receive emails on my android. It keeps telling me to put password in credentials but says its incorrect when I know it's right 🤔🤔🤔🤔

    5 years ago

  • Both my iPad and Samsung Galaxy 9 stopped receiving emails to my Sky account at 1255 this afternoon. My iPad allowed me to reconnect by signing in again but I have been unable to reconnect on my Galaxy. I have now deleted the account and tried to reinstate following the instructions above however am receiving the message “ the username or password is incorrect or POP3/IMAP access isn’t turned on for this account. Check your account settings or contact your service provider” . Can you advise how to resolve please?

    5 years ago

  • following instructions and will not connect

    5 years ago

  • I cannot receive or send emails using the above address. What has gone wrong?

    5 years ago

  • 'm with Virgin for my internet/ tv but have a sky yahoo account that I was sure had been compromised so I changed the password, now when I attempt to go into the mail on my samsung S9 mobile via the samsung email icon on my home page it opens the inbox but asks me to input a password, then re tries opens the inbox but Asks for the password again repeatedly . Failing to update any incoming new messages. Can you pls advise

    5 years ago

  • need Sky app for my Laptop opening screen to enable me to open my emails screen ? how do i do that please Barry Reece

    5 years ago

  • I have updated my password and can access on my laptop but on phone its saying Couldnt verify account. Help

    5 years ago

  • Hi my mother has just changed her broadband to Sky and she can no longer send emails via her tablet. She uses a Onetel email address which is margaretataylor@onetel.com her incoming emails are still arriving but ineed to change the outgoing mail settings. please can you help me with what information i need to enter to do this. Thanks Colin Taylor 07753215705 or 01248850874

    5 years ago

  • I can't access my email account on my phone or on my laptop both are android HELP! There is information in some of my emails that I need immediately.

    5 years ago