Virgin.net email settings for iPhone

On this page you find the Virgin.net mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for Virgin.net.

Mail settings Virgin.net

POP / IMAP	imap
Incoming server	imap4.virgin.net
Incoming port	993
SSl (security) incoming	ssl
Outgoing server	smtp.virgin.net
Outgoing port	465
Requires sign-in	yes

iPhone guide to setup Virgin.net mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

3 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

4 Go back to the previous screen and under 'Outgoing server' click on smtp.virgin.net. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 465

Question and Answer

Have a question regarding your iPhone email setup or think you can help other Virgin.net users out? Please comment below!

Have followed your online instructions, but I am still unable to receive my emails Model iOS 12.3.1
5 years ago
My husband has got a new I pad having problems getting virgin e mails added as password forgotten and no option to change this any advice?
5 years ago
constantly being told I am entering the wrong password for my imap virgin media account but i only ever use 1 p/w, not had any emails recvd for weeks, can you show me how to rest the p/w
5 years ago
My incoming email works fine on my iPad but I am unable to enter the correct settings for my outgoing ntlworld.com email. Should I still be using ‘smtp.ntlworld.com’ as the outgoing server or something else? Possibly, I am using the wrong password. Would you send the current one to me or send me a changed version please? Any help would be appreciated.
6 years ago
Won’t let me add this email to new iPad , said cannot get mail
6 years ago
Won’t let me add this email to iPad, said cannot get mail
6 years ago
When trying to retrieve a forgotten password your site is telling me to contact myself?
6 years ago
Under Mail I do not have "Contacts and Calendars" How can I get my e mail on to my i phone? Thanks.
6 years ago
Why if i am a virgin media paying customer do i have to have adds on my virgin media email app? I understand other apps do that on free versions except if you pay for the app you get no adds. Grrrrr i dont like adds popping up on my phone
6 years ago
I have set up my iPhone 4 (a hand me down!) and verified the email settings after applying the IMAP protocol. All the historical email data loaded onto the iPhone, including sent and received emails. I can receive emails but I am unable to sendl. I keep receiving the "Cannot send Mail" message stating that the username or password for "melanieprice@virginmedia.com" is incorrect. The problem defies all rational explanation and I have spent all day attempting to find a solution by trial and error. I woulds be grateful for your advice please.
6 years ago