Virgin.net email settings for iPhone

On this page you find the Virgin.net mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for Virgin.net.

Mail settings Virgin.net

POP / IMAP	imap
Incoming server	imap4.virgin.net
Incoming port	993
SSl (security) incoming	ssl
Outgoing server	smtp.virgin.net
Outgoing port	465
Requires sign-in	yes

iPhone guide to setup Virgin.net mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

3 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

4 Go back to the previous screen and under 'Outgoing server' click on smtp.virgin.net. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 465

Question and Answer

Have a question regarding your iPhone email setup or think you can help other Virgin.net users out? Please comment below!

This is daft I cannot set up my email which stopped working Tuesday. I am bpgetting user name or password incorrect which they are not.
9 years ago
Oh - and for those of you who like me really struggled to find the PASSWORD reset - it is HIDING under the three line red menu, My Profile..
9 years ago
Solved: My password had not changed but my iPhone would not connect any longer. I went on virgin media and RE ENTERED the SAME password and it now works. Apparently it can get corrupted, still work on WebMail but not via IMAP. NOW my problem is how to get Outlook App working on iphone. I can get Apple's App to work but the setup of Outlook is different, yet Outlook has a much better Spam filter which as everyone on VM knows is now vital
9 years ago
I can't send any emails from my virgin.net email address. I can receive them. Please advise
9 years ago
I can't send any emails from my virgin.net email address. I can receive them.
9 years ago
has anyone got an answer to problems with virgin.net
9 years ago
I cannot access my virgin.net account I keep getting error messages saying I do not have the correct password but I have not changed it I cannot access anything from that account I cannot log in to virgin media because I do not have an account with them
9 years ago
not able to send mail from my i phone 6s as of yesterday 11am or so. have had to re set my password with virgin can now log into account and receive mail but still cant send. spoke to them again and they said there is a problem anyone else having same trouble?
9 years ago
Since midday yesterday I have been unable to send emails from laptop, iPad or phone, but can receive OK. have tried deleting and reinstating account, changing settings, etc etc
9 years ago
As of yesterday (24/3/16), getting problems both on PC and Iphone / Ipad. Can no longer send / forward e-mails from my 'virgin.net' account. Checked settings (port 465 etc.) but not working! A fix would be great!
9 years ago