Virgin mail setup iPhone

Set up iPhone Virgin

On this page you'll find the Virgin mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for Virgin, we offer you a comprehensive guide for setting up your Virgin email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

1 Choose settings

2 Scroll down and choose Mail, Contacts and Calendars

3 Tap Add account and select Other

4 Tap Add Mail Account and enter the following information:

Name: your name
Email: your Virgin email-address
Password: your Virgin email-password
Description: enter "Virgin"

5 Choose imap under incoming mail server and enter the following information:

Hostname: imap4.virgin.net
Username: email
Password: your email-password

6 Scroll down and under outgoing mail server, enter the following information:

Hostname: smtp.virgin.net
Username: email
Password: your email-password

7 Tap save and in select your emailadress in the next screen.

8 Scroll down and under outgoing mail server choose SMTP.

9 Under Main server select smtp.virgin.net and make sure the following information is displayed:

SSL: ssl
Serverport: 465

10 Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:

SSL: ssl
Serverport: imap4.virgin.net

11 Again, go back to the previous screen. Restart your iPhone to finish the setup!

Question and Answer

  • Hi, I have been unable to send e mails since yesterday evening. It says either my password or server name is incorrect. Now I have tried all that has been suggested but nothing works. Is there a problem. It let's me receive e. mails though.

    3 years ago
  • I can receive emails but when I try to send one it says cannot send mail.The username or password for "smtp.virgin.net" is incorrect Please help

    3 years ago
  • I would LOVE someone's help with this anomaly that keeps occurring over the years. My virgin account has always been the only account I have ever owned. As I try to add a mail account, following all your info for setting up iPhone Virgin mail set up, I am always met with the following message: "The outgoing mail server setting provided is intended for O2 customers in the UK. O2 customers should enter their O2 email address in the primary outgoing mail server username field and their password." Subsequently, I can NOT enter an O2 address because I never have had one; and as a result for years I have had inconsistent problems with my Mail on my Apple devices. Can you possibly PLEASE clarify how I can possibly resolve this issue, that would be tremendously welcomed! Many thanks, Mike Winter

    3 years ago
  • Hi, I am receiving messages from my virgin account on my iPhone but when i try to send an email it says "a copy has been placed in your outbox . The recipient was rejected by the server because it does not allow relaying" please help - the server settings are correct - many thanks.

    3 years ago
  • I cannot send emails at the moment. Is there a problem? Since 5pm Wed 23 March

    3 years ago
  • I can reach step7 and then get a message saying " This account may not be able to receive or send emails". At the moment I can receive but not send emails on my new iPad. Help ! Thank you G.John

    3 years ago
  • I have followed all the steps , but still getting a msg saying " the connection to server failed"

    3 years ago
  • I can't connect to this smtp server using outlook!

    3 years ago
  • My emails were fine until recently on my virgin.net account on my iPad. Then I could not send emails now I can but know most of my incoming mails saying ' this message has not been downloaded from the server'. What's gone wrong all of a sudden?

    3 years ago
  • This doesn't work since virgin have google as the carrier. Any ideas how to progress this?

    3 years ago

Ask something or provide an answer!

Mail settings Virgin

POP / IMAP imap
Incoming server imap4.virgin.net
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.virgin.net
Outgoing port 465
Requires sign-in yes