Virgin.net email settings for iPhone

On this page you find the Virgin.net mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for Virgin.net.

Mail settings Virgin.net

POP / IMAP	imap
Incoming server	imap4.virgin.net
Incoming port	993
SSl (security) incoming	ssl
Outgoing server	smtp.virgin.net
Outgoing port	465
Requires sign-in	yes

iPhone guide to setup Virgin.net mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

3 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

4 Go back to the previous screen and under 'Outgoing server' click on smtp.virgin.net. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 465

Question and Answer

Have a question regarding your iPhone email setup or think you can help other Virgin.net users out? Please comment below!

Hi, I have been unable to send e mails since yesterday evening. It says either my password or server name is incorrect. Now I have tried all that has been suggested but nothing works. Is there a problem. It let's me receive e. mails though.
8 years ago
I can receive emails but when I try to send one it says cannot send mail.The username or password for "smtp.virgin.net" is incorrect Please help
8 years ago
I would LOVE someone's help with this anomaly that keeps occurring over the years. My virgin account has always been the only account I have ever owned. As I try to add a mail account, following all your info for setting up iPhone Virgin mail set up, I am always met with the following message: "The outgoing mail server setting provided is intended for O2 customers in the UK. O2 customers should enter their O2 email address in the primary outgoing mail server username field and their password." Subsequently, I can NOT enter an O2 address because I never have had one; and as a result for years I have had inconsistent problems with my Mail on my Apple devices. Can you possibly PLEASE clarify how I can possibly resolve this issue, that would be tremendously welcomed! Many thanks, Mike Winter
8 years ago
Hi, I am receiving messages from my virgin account on my iPhone but when i try to send an email it says "a copy has been placed in your outbox . The recipient was rejected by the server because it does not allow relaying" please help - the server settings are correct - many thanks.
8 years ago
I cannot send emails at the moment. Is there a problem? Since 5pm Wed 23 March
8 years ago
I can reach step7 and then get a message saying " This account may not be able to receive or send emails". At the moment I can receive but not send emails on my new iPad. Help ! Thank you G.John
8 years ago
I have followed all the steps , but still getting a msg saying " the connection to server failed"
8 years ago
I can't connect to this smtp server using outlook!
8 years ago
My emails were fine until recently on my virgin.net account on my iPad. Then I could not send emails now I can but know most of my incoming mails saying ' this message has not been downloaded from the server'. What's gone wrong all of a sudden?
8 years ago
This doesn't work since virgin have google as the carrier. Any ideas how to progress this?
8 years ago