Sky.com email settings for iPhone

On this page you find the Sky.com mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for Sky.com.

Mail settings Sky.com

POP / IMAP	imap
Incoming server	imap.tools.sky.com
Incoming port	993
SSl (security) incoming	ssl
Outgoing server	smtp.tools.sky.com
Outgoing port	465
Requires sign-in	yes

iPhone guide to setup Sky.com mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

3 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

4 Go back to the previous screen and under 'Outgoing server' click on smtp.tools.sky.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 465

Question and Answer

Have a question regarding your iPhone email setup or think you can help other Sky.com users out? Please comment below!

Error message saying the mail server "imap.tools.sky.com" is not responding,
5 years ago
Won’t let me down load my emails and won’t accept my password not sure of any of my sign in details HELP
5 years ago
I’ve lost my emails completely and it won’t recognise my password or username but comes up with a message URI too large. Loosing the will to live Pleas advise
5 years ago
After email from sky to change password, this was done. Port 993 in settings.. Told imap error and password and/or user name not recognised.
5 years ago
I am loosing the will to live I have tried everything to get my sky email back but it keeps telling me you do not recognise me.HELP
5 years ago
I have gone to settings and done all above but I still cannot get my emails on my apple iphone. I am going on holiday soon so I need to keep in touch as I will not have access to my computer. The message says that I am already connected to my phone but my pass word is wrong. What can I do next?
5 years ago
Having a problem with my sky email service on I phone 5s. IMAP. Tools error message keeps appearing. I have not changed any settings or passwords in my email account.
5 years ago
since last Friday i have got an error message saying the mail server "imap.tools.sky.com" is not responding, so i am unable to get my emails?
5 years ago
My email account keeps sending a message to input a password for ‘imap.tools.sky.com’. I have tried to reset and delete the account and set up a new one but it comes up with the same message. Please advise. Thank you
5 years ago
My emails on my I-Phone 7 have stopped working error messages Cannot get Mail the username or password for "imap.tools.sky.com" is incorrect. I have tried different emails and I have tried to reset my password I have also deleted the mail account off the phone now I still receive the message when trying to add as a new mail account I am still getting the same messge. The Host name etc matches the details above
5 years ago