Sky email settings for iPhone

On this page you find the Sky mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for Sky.

Mail settings Sky

POP / IMAP imap
Incoming server imap.tools.sky.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.tools.sky.com
Outgoing port 465
Requires sign-in yes

iPhone guide to setup Sky mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Choose 'Add mail account', and enter the following information:

Name: your own name
Email: your Sky email address
Password: your Sky email password
Description: a personal description

3 Choose imap and enter the following details under 'Incoming mail server':

Hostname: imap.tools.sky.com
Username: your Sky email address
Password: your Sky email password

4 Under 'Outgoing mail server' enter the details below and choose 'next':

Hostname: smtp.tools.sky.com
Username: your Sky email address
Password: your Sky email password

5 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

6 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

7 Go back to the previous screen and under 'Outgoing server' click on smtp.tools.sky.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 465

8 Choose 'Done' at the top right and restart the iPhone to activate the settings.

Congratulations, your account is now set up. Open the mail app to use your account.

Question and Answer

Have a question regarding your iPhone email setup or think you can help other Sky users out? Please comment below!

  • Still will not respond

    9 months ago
  • My email to imap not responding

    9 months ago
  • Password on imap not recognised

    9 months ago
  • My emails to jwisey@sky.com stop my son deleted the account and tried reinstalling it but I can’t remember my password

    9 months ago
  • I need my e mails but the password I use is not accepted.my access to e mails suddenly stopped 3 days ago and I do not know what to do next

    9 months ago
  • My email not working what can I do

    9 months ago
  • My wife's Sky.com email address cannot be accessed, but we can't find a way to reset the password without resetting my Sky ID password.

    9 months ago
  • Email not working, says password incorrect but tried to rest but get sky yahoo, want my old sky back

    9 months ago
  • You have to change your password on a pc. If you have forgotten your password you can reset and you will be asked to answer a security question. Once done there, change the password on the sky mail account on your phone and you should then get your emails.

    9 months ago
  • I can’t receive my emails on my iPhone,it has been 2 weeks but I can receive them on iPad please help

    9 months ago