Sky email settings for iPhone

On this page you find the Sky mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for Sky.

Mail settings Sky

POP / IMAP imap
Incoming server imap.tools.sky.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.tools.sky.com
Outgoing port 465
Requires sign-in yes

iPhone guide to setup Sky mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Choose 'Add mail account', and enter the following information:

Name: your own name
Email: your Sky email address
Password: your Sky email password
Description: a personal description

3 Choose imap and enter the following details under 'Incoming mail server':

Hostname: imap.tools.sky.com
Username: your Sky email address
Password: your Sky email password

4 Under 'Outgoing mail server' enter the details below and choose 'next':

Hostname: smtp.tools.sky.com
Username: your Sky email address
Password: your Sky email password

5 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

6 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

7 Go back to the previous screen and under 'Outgoing server' click on smtp.tools.sky.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 465

8 Choose 'Done' at the top right and restart the iPhone to activate the settings.

Congratulations, your account is now set up. Open the mail app to use your account.

Question and Answer

Have a question regarding your iPhone email setup or think you can help other Sky users out? Please comment below!

  • For some reason when L try to send an email l get the following message. The username or password for "SMTP:n.earls@sky.com@smtp.tools.sky.com" is incorrect. I don't know why as I have been successfully sending emails for years without any problems. Please help!! Thank you.

    10 months ago
  • Not receiving emails to my phone. Receiving them ok on my iPad. Please help

    10 months ago
  • Cannot access my emails Message saying incorrect imap password?

    10 months ago
  • Please help it is driving me mad not being able to remember my password to reset it

    10 months ago
  • I can’t remember my sky e-mail password and haven’t received any mail since the 6th August

    10 months ago
  • Need new password as no longer get emails

    10 months ago
  • Can't get sky emails

    10 months ago
  • Cannot receive mail to my iphone6

    10 months ago
  • For some reason when L try to send an email l get the following message. The username or password for "SMTP:n.earls@sky.com@smtp.tools.sky.com" is incorrect. I don't know why as I have been successfully sending emails for years without any problems. Please help!! Thank you.

    10 months ago
  • Has my sky email been cancelled: I no longer receive or able to send email + I have lost all saved emails in mailbox ??

    10 months ago