Sky email settings for iPhone

On this page you find the Sky mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for Sky.

Mail settings Sky

POP / IMAP imap
Incoming server imap.tools.sky.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.tools.sky.com
Outgoing port 465
Requires sign-in yes

iPhone guide to setup Sky mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Choose 'Add mail account', and enter the following information:

Name: your own name
Email: your Sky email address
Password: your Sky email password
Description: a personal description

3 Choose imap and enter the following details under 'Incoming mail server':

Hostname: imap.tools.sky.com
Username: your Sky email address
Password: your Sky email password

4 Under 'Outgoing mail server' enter the details below and choose 'next':

Hostname: smtp.tools.sky.com
Username: your Sky email address
Password: your Sky email password

5 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

6 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

7 Go back to the previous screen and under 'Outgoing server' click on smtp.tools.sky.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 465

8 Choose 'Done' at the top right and restart the iPhone to activate the settings.

Congratulations, your account is now set up. Open the mail app to use your account.

Question and Answer

Have a question regarding your iPhone email setup or think you can help other Sky users out? Please comment below!

  • I can’t receive my emails on my iPhone,it has been 2 weeks but I can receive them on iPad please help

    11 months ago
  • Message saying password or username in imap not recognised

    11 months ago
  • IMAP mail is not responding

    11 months ago
  • Hi why I couldn’t access my email on my iPhone ?

    11 months ago
  • If I have yahoo mail on my iPad can I get sky mail instead I like the format of sky emails but it has changed to yahoo format

    11 months ago
  • Sky email not working stayed needed to renter password when did that says incorrect cannot reset cod says message too large after 3hours deleted email account tried to reset but keeps coming up imap user word or password incorrect

    11 months ago
  • Email not working says need to re enter password but when did that would not accept says incorrect have deleted acc trying to reset up but doesn’t spent over 4 hours trying re set up but will not accept very frustrating causing lot problems says imap password or user name incorrect

    11 months ago
  • I get a message saying imap.tools.sky.com is not responding I have not changed anything and do not know my password

    11 months ago
  • imap.tools.sky.comis not responding is also a message I keep getting on my iPhone 5s. I’ve never changed any thing or used a different password. Can’t remember my password either

    11 months ago
  • Cannot open email keeps saying re input settings on my iPhone tried to reset bot still blocked .

    11 months ago