Sky email settings for iPhone

On this page you find the Sky mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for Sky.

Mail settings Sky

POP / IMAP imap
Incoming server imap.tools.sky.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server smtp.tools.sky.com
Outgoing port 465
Requires sign-in yes

iPhone guide to setup Sky mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Choose 'Add mail account', and enter the following information:

Name: your own name
Email: your Sky email address
Password: your Sky email password
Description: a personal description

3 Choose imap and enter the following details under 'Incoming mail server':

Hostname: imap.tools.sky.com
Username: your Sky email address
Password: your Sky email password

4 Under 'Outgoing mail server' enter the details below and choose 'next':

Hostname: smtp.tools.sky.com
Username: your Sky email address
Password: your Sky email password

5 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

6 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

7 Go back to the previous screen and under 'Outgoing server' click on smtp.tools.sky.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 465

8 Choose 'Done' at the top right and restart the iPhone to activate the settings.

Congratulations, your account is now set up. Open the mail app to use your account.

Question and Answer

Have a question regarding your iPhone email setup or think you can help other Sky users out? Please comment below!

  • Can’t get my emails on my iPhone x

    4 months ago
  • Like so many others my emails have stopped loading on my iPhone and iPad, why why why, please send a solution as to how I can sort this, I have deleted, reset my password and all sorts but having none of it, why?

    4 months ago
  • so many people have this problem and i dont see any solutions.............

    5 months ago
  • Sky email works on ipad but stopped working on iphone 3 weeks ago for no reason, says imap info is incorrect. I have tried deleting the iphone email and email account and reinstalling but same message comes up .ipad still ok , Need guidance 07773049761

    5 months ago
  • cannot add sky email to my iPhone. deleted it then readded but says its already on there. soooo frustrating!!!! please help me. I have followed all the instructions word by word and still nothing

    5 months ago
  • After pressing settings on my new iPad there is no ‘mail, contacts and calendar’. These are separate and nine has Add account

    5 months ago
  • I have a casio watch which \I am trying to set up mail alerts for, but can't seem to get it to set up. On my phone in the casio app, I need to set up my email, password, Description, IMAP/POP, but it keeps coming up as password or user name incorrect. Also I do not know the IMAP/POP information

    5 months ago
  • Have tried everything to get my email to work with Outlook but no joy. Waited nearly 10 minutes to get through and spoke to a operator who wasn't helpful and didn't understand and promptly cut me off! Please advise what is going on with sky email....

    6 months ago
  • Unable to download emails on iPhone but can login elsewhere....same as 100’s of people here. Help!

    6 months ago
  • Sky email not working on iPhone. I've been getting all the messages other users have posted. What is going on? I've deleted the account and try to add it but although it says it has been added, I cannot see the account. It feels like Sky have abandoned Sky email on iPhone.

    6 months ago