BT Internet email settings for iPhone

On this page you find the BT Internet mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for BT Internet.

Mail settings BT Internet

POP / IMAP imap
Incoming server mail.btinternet.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server mail.btinternet.com
Outgoing port 587
Requires sign-in yes

iPhone guide to setup BT Internet mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Choose 'Add mail account', and enter the following information:

Name: your own name
Email: your BT Internet email address
Password: your BT Internet email password
Description: a personal description

3 Choose imap and enter the following details under 'Incoming mail server':

Hostname: mail.btinternet.com
Username: your BT Internet email address
Password: your BT Internet email password

4 Under 'Outgoing mail server' enter the details below and choose 'next':

Hostname: mail.btinternet.com
Username: your BT Internet email address
Password: your BT Internet email password

5 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

6 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

7 Go back to the previous screen and under 'Outgoing server' click on mail.btinternet.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 587

8 Choose 'Done' at the top right and restart the iPhone to activate the settings.

Congratulations, your account is now set up. Open the mail app to use your account.

Question and Answer

Have a question regarding your iPhone email setup or think you can help other BT Internet users out? Please comment below!

  • Nearly finished an update and it is asking for verification code, which one is this

    4 years ago
  • I have an iPhone 6s and have repeatedly followed above instructions up to step 6 when I keep getting user name & password incorrect. It worked perfectly previously and btinternet is working fine on my iPad and MacBook. What can I do?

    5 years ago
  • I have followed your instructions repeatedly but still get the error message re username or password. I have an iPhone 5c and my emails worked perfectly for 12 months before this problem

    5 years ago
  • As with my iPhone 5s, I am unable to send or receive bt mail on my new Ipad mini 2. Same old poroblems!!!

    5 years ago
  • Mail server mail.btinternet.com not responding

    5 years ago
  • Cannot reply to emails , says I have the wrong password, I have deactivated and reactivated my account and all passwords were accepted but still cannot send email.

    5 years ago
  • I could not send email from my iphone tried to follow above and now can neither receive or send saying my password or server are incorrect how do I correct this as I am sure my bt password is entered correctly

    5 years ago
  • I have followed the instructions repeatedly up to the end of step 4 and keep getting a message that my user name or password are incorrect. I have checked and rechecked and am 100% certain that this is not the case. Can you help?

    5 years ago
  • I have followed the instructions repeatedly up to the end of step 4 and keep getting a message that my user name or password are incorrect. I have checked and rechecked and am 100% certain that this is not the case. Can you help?

    5 years ago
  • I cannot access my account since getting my new iPhone 5s

    5 years ago