BT Internet email settings for iPhone

On this page you find the BT Internet mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for BT Internet.

Mail settings BT Internet

POP / IMAP imap
Incoming server mail.btinternet.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server mail.btinternet.com
Outgoing port 587
Requires sign-in yes

iPhone guide to setup BT Internet mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Choose 'Add mail account', and enter the following information:

Name: your own name
Email: your BT Internet email address
Password: your BT Internet email password
Description: a personal description

3 Choose imap and enter the following details under 'Incoming mail server':

Hostname: mail.btinternet.com
Username: your BT Internet email address
Password: your BT Internet email password

4 Under 'Outgoing mail server' enter the details below and choose 'next':

Hostname: mail.btinternet.com
Username: your BT Internet email address
Password: your BT Internet email password

5 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

6 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

7 Go back to the previous screen and under 'Outgoing server' click on mail.btinternet.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 587

8 Choose 'Done' at the top right and restart the iPhone to activate the settings.

Congratulations, your account is now set up. Open the mail app to use your account.

Question and Answer

Have a question regarding your iPhone email setup or think you can help other BT Internet users out? Please comment below!

  • On my iPhone 5 and iPad version 2 I always read my emails through the yahoo mail icon when I recently updated my iPad to 6 generation and iPhone 7 I cannot now use the yahoo mail icon as yahoo no l9mger supports but internet mail. How can I see my emails now on my ipad

    1 year ago
  • Have followed all the instructions and keep getting " server error - please try again later"

    1 year ago
  • I keep getting the message.....unable to load emails . Server mail.btinternet not working. This started at 16.00 hours yesterday

    1 year ago
  • Have not been able to set up my BT email on my iPhone x - Message is Cannot Get Mail The username or password for 'mail.btinternet.com' is incorrect. I have checked many times and I am defo using the same as I log in daily with

    1 year ago
  • I have been able to reset my email connection to BT internet but dont have an option to pull my contacts across

    1 year ago
  • I can’t access, see or read my incoming BT emails on my iPhone. Please help

    1 year ago
  • since the Yahoo outage last week my iPhone can access this email address but is not downloading the messages to the mail app. The other 2 emails are working as normal. Please can you help?

    1 year ago
  • Cannot access email from my iPad or iPhone since outage. Can you assist

    1 year ago
  • Am trying to set up an email address for my iPad and iPhone have an email address for our laptop want a new email address for my personal iPad and iPhone keep getting jimpeps@btinternet .com want peps@btinternet.com

    1 year ago
  • Hello. I have just created another email account as I got married but when I try to add it on my iPhone it’s saying the username or password is wrong but it’s can access it from the internet. Can you help please?

    1 year ago