BT Internet email settings for iPhone

On this page you find the BT Internet mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for BT Internet.

Mail settings BT Internet

POP / IMAP imap
Incoming server mail.btinternet.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server mail.btinternet.com
Outgoing port 587
Requires sign-in yes

iPhone guide to setup BT Internet mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Choose 'Add mail account', and enter the following information:

Name: your own name
Email: your BT Internet email address
Password: your BT Internet email password
Description: a personal description

3 Choose imap and enter the following details under 'Incoming mail server':

Hostname: mail.btinternet.com
Username: your BT Internet email address
Password: your BT Internet email password

4 Under 'Outgoing mail server' enter the details below and choose 'next':

Hostname: mail.btinternet.com
Username: your BT Internet email address
Password: your BT Internet email password

5 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

6 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

7 Go back to the previous screen and under 'Outgoing server' click on mail.btinternet.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 587

8 Choose 'Done' at the top right and restart the iPhone to activate the settings.

Congratulations, your account is now set up. Open the mail app to use your account.

Question and Answer

Have a question regarding your iPhone email setup or think you can help other BT Internet users out? Please comment below!

  • hi my email mail box has been deleted by mistake I have been trying to set up another email box I have no password can I use my primary address to set Up

    2 years ago
  • Have just changed password whilst logging in to BT mail and am being told that either user names I.e email address or password are incorrect. As far as I know both are now correct. Help, please!

    2 years ago
  • Can't get emails on iPhone-says user name and password not recognised

    2 years ago
  • Can’t add email to my iPhone 6 is saying can’t connect as username or password is incorrect Can connect via the server just fine? Any ideas!

    2 years ago
  • trying to set up email account in new iPhone, xs. keep saying username / password incorrect

    2 years ago
  • Trying to set up emails on new ipad but it keeps saying username and password incorrect which is not the case as I can login on ok via the brower. I see lots of others have had this problem can you tell me how to fix this please

    2 years ago
  • Hi, I am trying to set up an iPad and iPhone for my mum, but I can not verifie the account on setup, I have just setup a new email password and it has changed nothing

    2 years ago
  • I have been told that I have a map account

    2 years ago
  • trying to set email on my samsung s8 phone getting error message unable to connect to email server to verify your account information.No responce from server please can you help

    2 years ago
  • I have more than one email address. I'm setting up a new iphone and on of them want accept my password. It's all a bit confusing. I'm not sure if the Email password is the same as my BT account password, I didn't think it had to be. Anyway I can't get it to work. I even tried to log on to my Email through my BT account. That didn't work and when I clicked the "forgot my password" beside the affected Email address it appears to have changed the password for my BT account. can you help please.

    2 years ago