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BT Internet email settings for iPhone

BT Internet
On this page you find the BT Internet mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for BT Internet.

Mail settings BT Internet

POP / IMAP imap
Incoming server mail.btinternet.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server mail.btinternet.com
Outgoing port 587
Requires sign-in yes

iPhone guide to setup BT Internet mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

3 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

4 Go back to the previous screen and under 'Outgoing server' click on mail.btinternet.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 587

Question and Answer

Have a question regarding your iPhone email setup or think you can help other BT Internet users out? Please comment below!

  • Hi I’ve followed all these steps and it’s still saying username password not recognised. All I did was change my password last week! I can still access this on line but not on my iPhone etc. This is really annoying. Can someone from BT not respond to this. Thanks

    5 years ago

  • Under Question 10 when told to enter mail.btinternet,com i can only enter numbers

    5 years ago

  • cant send or receive mail, it keeps telling me its a server problem,I changed my password yesterday with bt over the phone but still the same, so annoying, please help Frank

    5 years ago

  • hi my email mail box has been deleted by mistake I have been trying to set up another email box I have no password can I use my primary address to set Up

    5 years ago

  • Have just changed password whilst logging in to BT mail and am being told that either user names I.e email address or password are incorrect. As far as I know both are now correct. Help, please!

    5 years ago

  • Can't get emails on iPhone-says user name and password not recognised

    5 years ago

  • Can’t add email to my iPhone 6 is saying can’t connect as username or password is incorrect Can connect via the server just fine? Any ideas!

    5 years ago

  • trying to set up email account in new iPhone, xs. keep saying username / password incorrect

    5 years ago

  • Trying to set up emails on new ipad but it keeps saying username and password incorrect which is not the case as I can login on ok via the brower. I see lots of others have had this problem can you tell me how to fix this please

    5 years ago

  • Hi, I am trying to set up an iPad and iPhone for my mum, but I can not verifie the account on setup, I have just setup a new email password and it has changed nothing

    5 years ago