BT Internet email settings for iPhone

On this page you find the BT Internet mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for BT Internet.

Mail settings BT Internet

POP / IMAP imap
Incoming server mail.btinternet.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server mail.btinternet.com
Outgoing port 587
Requires sign-in yes

iPhone guide to setup BT Internet mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Choose 'Add mail account', and enter the following information:

Name: your own name
Email: your BT Internet email address
Password: your BT Internet email password
Description: a personal description

3 Choose imap and enter the following details under 'Incoming mail server':

Hostname: mail.btinternet.com
Username: your BT Internet email address
Password: your BT Internet email password

4 Under 'Outgoing mail server' enter the details below and choose 'next':

Hostname: mail.btinternet.com
Username: your BT Internet email address
Password: your BT Internet email password

5 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

6 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

7 Go back to the previous screen and under 'Outgoing server' click on mail.btinternet.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 587

8 Choose 'Done' at the top right and restart the iPhone to activate the settings.

Congratulations, your account is now set up. Open the mail app to use your account.

Question and Answer

Have a question regarding your iPhone email setup or think you can help other BT Internet users out? Please comment below!

  • Trying to set up my email account on iPhone XS says wrong password how do I reset this please

    1 year ago
  • Can’t get bt email

    1 year ago
  • How can I set my BTMail account to ensure that if an email is deleted on my iPhone it is also deleted on other devices?

    1 year ago
  • Mail.btinternet not responding to my iPad. Was working ok when in uk , now on hols in Spain Nothing on but works ! HELP please. Please reply on abrown213sgr@hotmail.co.uk Thanks

    1 year ago
  • Hello robin

    1 year ago
  • Where are the answers to the questiions above ? like many of them I can get my email on my PC but on my iphone it is being blocked despite trying to follow the steps above. I'm told my user name or password are incorrecrt which they are not. Help please !

    1 year ago
  • Hi someone has stopped my account and I don’t know how to get it back online Please advise as I do not know my imap password

    1 year ago
  • Hi I’ve followed all these steps and it’s still saying username password not recognised. All I did was change my password last week! I can still access this on line but not on my iPhone etc. This is really annoying. Can someone from BT not respond to this. Thanks

    1 year ago
  • Under Question 10 when told to enter mail.btinternet,com i can only enter numbers

    2 years ago
  • cant send or receive mail, it keeps telling me its a server problem,I changed my password yesterday with bt over the phone but still the same, so annoying, please help Frank

    2 years ago