BT Internet email settings for iPhone

On this page you find the BT Internet mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for BT Internet.

Mail settings BT Internet

POP / IMAP imap
Incoming server mail.btinternet.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server mail.btinternet.com
Outgoing port 587
Requires sign-in yes

iPhone guide to setup BT Internet mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Choose 'Add mail account', and enter the following information:

Name: your own name
Email: your BT Internet email address
Password: your BT Internet email password
Description: a personal description

3 Choose imap and enter the following details under 'Incoming mail server':

Hostname: mail.btinternet.com
Username: your BT Internet email address
Password: your BT Internet email password

4 Under 'Outgoing mail server' enter the details below and choose 'next':

Hostname: mail.btinternet.com
Username: your BT Internet email address
Password: your BT Internet email password

5 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

6 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

7 Go back to the previous screen and under 'Outgoing server' click on mail.btinternet.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 587

8 Choose 'Done' at the top right and restart the iPhone to activate the settings.

Congratulations, your account is now set up. Open the mail app to use your account.

Question and Answer

Have a question regarding your iPhone email setup or think you can help other BT Internet users out? Please comment below!

  • The instruction don’t work - there is no option to choose pop3 so I still can’t see my contacts!

    1 year ago
  • I have just updated my email but when I go to delete Yahoo a/c it says that my Calender, Notes, etc, will be deleted. How do I avoid this on my iPad/iPhone?

    1 year ago
  • It keep saying that the connection to the server times out

    1 year ago
  • I can't get my iphone to accept my login details for my BT Mail account, keeps saying 110 sever time out?

    1 year ago
  • Since before Christmas I have not received emails on my iPhone I also pay monthly for the privileges only way I can get them is by going on google which is not convenient

    1 year ago
  • Trying to add my email account to my iPad - keeps saying the password or username is incorrect - however when I go to the btinternet webmail I can log in fine

    1 year ago
  • Cant seem get mail to work on iPhone max, stuck on IMAP and can see way to change POP

    1 year ago
  • I had to delete and reinstall my email account because someone may have hacked it. I reload my account with a new password and when I went into settings/password& accounts my email does not show the ability to turn on contacts or calendars or notes or reminders. I have lost most of my contacts on my phone (I also have an iCloud email account and the contacts on my phone are picking up contacts from iCloud) the vast majority of all my contacts have disappeared, presumably because my Btinternet.com account is not allowing contacts onto my phone or tablet. I went to an apple shop and the man there had no idea what was wrong, he said it was a Btinternet.com problem not an apple problem. Help please.

    1 year ago
  • why are my outlook deleted e-mails still on the server, when i log on via internet i have 65,000+ e-mails I have just reloaded outlook and do not want all the old e-mails

    1 year ago
  • Why peoples still using btinternet email doesn’t understand there are lot of reputed email accounts such as yahoo google just because its bt - british telecom and this cow britishers using it

    1 year ago