BT Internet email settings for iPhone

On this page you find the BT Internet mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for BT Internet.

Mail settings BT Internet

POP / IMAP imap
Incoming server mail.btinternet.com
Incoming port 993
SSl (security) incoming ssl
Outgoing server mail.btinternet.com
Outgoing port 587
Requires sign-in yes

iPhone guide to setup BT Internet mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Choose 'Add mail account', and enter the following information:

Name: your own name
Email: your BT Internet email address
Password: your BT Internet email password
Description: a personal description

3 Choose imap and enter the following details under 'Incoming mail server':

Hostname: mail.btinternet.com
Username: your BT Internet email address
Password: your BT Internet email password

4 Under 'Outgoing mail server' enter the details below and choose 'next':

Hostname: mail.btinternet.com
Username: your BT Internet email address
Password: your BT Internet email password

5 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

6 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

7 Go back to the previous screen and under 'Outgoing server' click on mail.btinternet.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 587

8 Choose 'Done' at the top right and restart the iPhone to activate the settings.

Congratulations, your account is now set up. Open the mail app to use your account.

Question and Answer

Have a question regarding your iPhone email setup or think you can help other BT Internet users out? Please comment below!

  • i have forgotten my password

    5 years ago
  • I am having probloms accessing my email account

    5 years ago
  • Since upgrading to iOS9 cannot get mail just get message cannot connect to server . Help

    5 years ago
  • Does this work with a BT connect email?

    6 years ago
  • I am not recieving incoming emails either on my computer (windows 8) or my Ipad. SErvice stopped 20 Feb. Please advise

    6 years ago
  • Upgraded iPad to iOS8 (not this one) BT Internet refuses to send SSL tabs incoming and outgoing both green Tried to turn off. "verifying" then goes on forever Please help!

    6 years ago
  • Upgraded iPad to iOS8 (not this one) BT Internet refuses to send SSL tabs incoming and outgoing both green Tried to turn off. "verifying" then goes on forever Please help!

    6 years ago
  • Cannot get email

    6 years ago