BT Internet email settings for iPhone

On this page you find the BT Internet mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for BT Internet.

Mail settings BT Internet

POP / IMAP	imap
Incoming server	mail.btinternet.com
Incoming port	993
SSl (security) incoming	ssl
Outgoing server	mail.btinternet.com
Outgoing port	587
Requires sign-in	yes

iPhone guide to setup BT Internet mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

3 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

4 Go back to the previous screen and under 'Outgoing server' click on mail.btinternet.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 587

Question and Answer

Have a question regarding your iPhone email setup or think you can help other BT Internet users out? Please comment below!

I have followed the instructions repeatedly up to the end of step 4 and keep getting a message that my user name or password are incorrect. I have checked and rechecked and am 100% certain that this is not the case. Can you help?
9 years ago
I have followed the instructions repeatedly up to the end of step 4 and keep getting a message that my user name or password are incorrect. I have checked and rechecked and am 100% certain that this is not the case. Can you help?
9 years ago
I cannot access my account since getting my new iPhone 5s
9 years ago
i have forgotten my password
9 years ago
I am having probloms accessing my email account
9 years ago
Since upgrading to iOS9 cannot get mail just get message cannot connect to server . Help
9 years ago
Does this work with a BT connect email?
10 years ago
I am not recieving incoming emails either on my computer (windows 8) or my Ipad. SErvice stopped 20 Feb. Please advise
10 years ago
Upgraded iPad to iOS8 (not this one) BT Internet refuses to send SSL tabs incoming and outgoing both green Tried to turn off. "verifying" then goes on forever Please help!
10 years ago
Upgraded iPad to iOS8 (not this one) BT Internet refuses to send SSL tabs incoming and outgoing both green Tried to turn off. "verifying" then goes on forever Please help!
10 years ago