Sky.com email settings for iPhone

On this page you find the Sky.com mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for Sky.com.

Mail settings Sky.com

POP / IMAP	imap
Incoming server	imap.tools.sky.com
Incoming port	993
SSl (security) incoming	ssl
Outgoing server	smtp.tools.sky.com
Outgoing port	465
Requires sign-in	yes

iPhone guide to setup Sky.com mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

3 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

4 Go back to the previous screen and under 'Outgoing server' click on smtp.tools.sky.com. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 465

Question and Answer

Have a question regarding your iPhone email setup or think you can help other Sky.com users out? Please comment below!

followed steps for setting up on iPhone - but this returns error message saying "Cannot Get Mail the username or password for "map.tools.sky.com" is incorrect
5 years ago
Trying to set up email account on to my tablet and Samsung galaxy 6 but keep getting a security connection error has occurred. Please advise how to resolve. Thank you.
5 years ago
How do I change my sky password. Because it saying my password is wrong. I have new iPhone 11
5 years ago
Like all previous messages sudden stop of emails and repeatedly asks for update to details which are correct ?? How do I resolve this ??
5 years ago
I’m having the same issues how do I fix it?
5 years ago
I have stopped receiving emails on my iphone. They come through ok on my computer. How do I fix this?
5 years ago
Not received any emails in last few days . Keeps asking for my password but keeps getting rejected
5 years ago
Same problem as numerous others. Not receiving emails and saying my Imap password is incorrect. How do I resolve this?????
5 years ago
getting sooo angry with sky now. They can't get this right. I've had problems getting access to my emails on my iPhone ever since I loaded up my new iPhone 11. Same problem every time - sky username or password not recognised but it works fine in my W10 PC. Also since from about the same time I've been unable to access my account details in the sky website, can access other stuff in the website but not my last bill, account details or other personnel data - maybe they are linked???? Sky you are just no good at fast and effective support. About to close my account if they don't fix both issues by 31 Jan, just had enough!!!!!!!!!!!!!
5 years ago
Suddenly I am not receiving e-mails.
5 years ago